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Reviews ( 124 )
Cbreber Bbetrt
2024.10.18
This is a bit of a weird one. Their products and prices are good and the lady that looked after us was helpful too. My main issue with this place is the Asian guy (Maz, maybe?). I found him to be rude, arrogant and brash. I was happy with the product, the service and the fitting, but i've deducted 4 stars for Maz (or whatever his name is), being.....they way that he is (to keep it polite).
Harry
2024.06.18
Very very bad customer service, if you have a complaint they completely ignore you!
I would not recommend buying from here....
Hello Harry, sorry to hear about this. We dont have record of your complaint please email us sales@valuefloors.co.uk with more info so we can look into this for you
Kindest regards
Mohammed Mumtaz
2024.05.15
Poor customer service won't be around for long and they are not value floors prices are are rip off
Night Crawler
2024.05.02
BIGOTS!
Walked in and there was 4 staff members. No one acknowledged me. Had a look around, must have been in the shop for atleast 10mins. Not one person came up to me. Another Asian customer walked and they gave him the same treatment. He actually thought I was staff and asked me for assistance. Told him to go to the counter and he was fobbed off and he walked out.
I then went to the guy behind the desk, elderly white guy with glasses. As I approached he picked up his phone and pretended he was on a call!
I decided to continue to browse. Meanwhile a white customer walks in and that same staff member jumps out of seat to serve him instantly. He started showing him around and giving him the full treatment. I was gobsmacked this is happening in 2024.
If you don't want Asian customers then why on earth are you located in Hall Green is what baffles me.
This company needs to be boycotted. These bigots don't deserve our money!
Pat Bird
2024.04.22
Had my living room and conservatory carpeted this morning 22nd April.to say I am thrilled is an understatement.the two fitters were amazing the carpet quality is superb.cannot fault them at all.a massive thankyou.
Thanks for the lovely review Pat, glad your happy. Kindest regards
ZAHOOR ALTAF
2024.04.19
Great service
Oliver Drew
2024.04.06
Awful customer service over the phone. Took my order elsewhere.
Sorry to hear about your experience with our company. Please call us on 01217770012 or email valuefloors@hotmail.co.uk with some info so we can investigate it further. Kindest regards
Melissa Quinn
2024.04.04
I would highly recommend to anyone, high standard quality work carried out laying laminate flooring down and re-laying flooring down in my living room which was originally laid by someone who did a very poor job. I couldn’t be happier my house is finally a home. Great job ☺️
Thanks for your lovely review Mel and glad your to hear your happy
Kindest regards
Maria Sadler
2024.04.04
Cant recommend this company enough, great prices, professional and great fitting. Martin is an absolute credit to this company fitted our laminate perfectly and corrected the absolute bodge job from another company for my friend, 100% would use again.
Thanks for your lovely review and will pass on your comments
Kindest regards
Usman Masood
2024.03.01
Excellent service. Ordered my flooring and carpet from here-very good prices. Thanks Maz
Thanks for your lovely review Usman, glad to hear you are happy
Kindest regards
Indra Joseph
2024.02.10
Very very happy with work done in my kitchen floor, friendly face, clean up after and affordable , I give 10 stars if I could. Excellent job
Teena Chaggar
2024.02.01
Quality floors and vinyls
Billdev Singh
2024.01.20
All good
Chris Payne
2024.01.18
Brought beading from this company excellent service loads of colours to choose from.
Asma Feroz
2024.01.17
azhi salih
2024.01.15
Sarbjit singh Panesar
2024.01.15
Very good
kerrybuckby buckby
2024.01.15
Helpful staff, extremely knowledgeable, fitting went smoothly and arrived on time. Would recommend