Universal Remodel Reviews

Missy Bell 2025.12.02

     

Universal Remodel did an amazing job with my hot tub surround. I bought the surround material off Amazon and Juan installed it so it looks brand new!!! He is professional and fast! He also installed a laundry room cabinet and his workmanship is flawless!!! I will be using him in the future!!

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Reply from Universal Remodel 2025.12.02

Hi Missy, thank you so much for your kind words! We’re really happy to hear that you loved the tub surround and the cabinet installation. Juan takes great pride in his work and I’ll make sure he sees your message. We truly appreciate your trust in Universal Remodel and would be glad to help you again anytime!

Jason Allen 2025.11.01

     

I will be calling Gustavo again for my future needs. Thank you for your help

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Reply from Universal Remodel 2025.11.01

Thank you so much, Jason! It was a pleasure helping you, and we truly appreciate you taking the time to leave a review. We’ll be here whenever you need us again.
– Gustavo, Universal Remodel Inc.

Doug Johnson 2025.10.29

     

Gustavo and his crew did everything in a professional and efficient manner. Would definitely call him again for another project!!

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Reply from Universal Remodel 2025.10.29

Thank you, Doug! It was great working with you. We truly appreciate your kind words and your confidence in our team. You can count on us anytime you need repairs or improvements in the future!

Marisela Robles 2025.10.28

     

Universal Remodeling Homes made my entire remodeling process smooth, easy, and stress-free from beginning to end. They explained everything clearly and kept me informed throughout the entire project — from painting and flooring to framing and every detail in between. There’s truly no one like them! They’re honest, upfront, and completely transparent about everything they do. The quality of their work is excellent, and I highly recommend them to anyone looking for a trustworthy and skilled remodeling company. Give them 5 ⭐️⭐️⭐️⭐️⭐️

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Reply from Universal Remodel 2025.10.29

Thank you so much, Marisela! 🌟
It was truly a pleasure working on your home and making the remodeling process smooth and enjoyable for you. We’re grateful for your trust and for taking the time to share such thoughtful words. Our team always strives for transparency, quality, and care in every detail — and it means a lot to know that it made a difference.
Thank you again for choosing Universal Remodel Inc. — we look forward to helping you with your next project! 🙌

— Gustavo Juárez
Universal Remodel Inc.

Robert Rash 2025.10.28

     

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Reply from Universal Remodel 2025.10.29

Thank you, Robert! We truly appreciate you taking the time to share your experience and for trusting Universal Remodel Inc. with your project. We’re glad to know you were satisfied with our service and pricing. It was a pleasure working with you, and we look forward to helping you again whenever you need us!

— Gustavo Juárez
Universal Remodel Inc.

angela delcorpo 2025.08.24

     

I had the pleasure of working with Universal Remodel, and I couldn’t be happier with the results! They transformed my apartment with a range of services, including painting, drywall installation, and door replacements. The team was incredibly communicative, answering all my questions and addressing my concerns promptly. They went above and beyond with their attention to detail, making sure everything was done to my satisfaction. I especially appreciated their help with installing a new fan and lighting, and they even added a back door to my home, which has made a huge difference. If you're looking for a reliable and dedicated remodeling team, I highly recommend Universal Remodel!

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Reply from Universal Remodel 2025.08.26

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the results of your project. Our team takes pride in being communicative and detail-oriented, and it means a lot to know that you felt supported throughout the process. We’re glad the painting, drywall, doors, lighting, and even the new back door made such a difference in your home. We truly appreciate your trust and recommendation, and we’ll be here for any future remodeling needs you may have!

Chris Ramos 2025.07.30

     

I had an internal water heater leak and Universal Remodel Inc. helped me through the entire process from drying and mitigation to full restoration. They got the insurance company to pay for all my cabinets, flooring throughout the house, drywall repairs and painting. They truly handle everything and take the stress off your shoulders!

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Reply from Universal Remodel 2025.08.26

Thank you so much, Chris! We’re very happy we could assist you through the entire restoration process and make everything as stress-free as possible. Helping our clients work with insurance and ensuring all repairs are handled with care is always our priority. We truly appreciate your trust and your kind words!

Ulises Velasco 2025.07.30

     

Universal Remodel Inc. replaced my roof and I’m extremely satisfied with the whole process. They’re very efficient, fast and provide excellent customer service. They explained every step, left everything clean and also gave me a 50-year warranty on my roof because they’re GAF certified. It’s such a relief knowing the work was done right and fully backed! 100% recommended.

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Reply from Universal Remodel 2025.08.26

Thank you, Ulises! 🙌 We’re really glad to hear you’re happy with your new roof and the whole process. At Universal Remodel Inc., we always strive to give our customers peace of mind and confidence in our work. 💯🔨
We’ll be here for any remodeling or home improvement project you may need in the future. It was a pleasure working with you!

Gertrudis Jaimes 2025.07.30

     

Universal Remodel Inc. really came through with my hail claim. The insurance only wanted to cover part of it, but they pushed and got my roof, gutters and fascias fully replaced. Super grateful they re the kind of people who really have your back. 👍

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Reply from Universal Remodel 2025.08.26

Thank you so much, Gertrudis! 🙌 We’re very happy to hear you’re satisfied with the outcome of your hail claim. At Universal Remodel Inc., we always fight for our customers to make sure they receive full and fair coverage. 💯🔨
We’ll be here for any other remodeling or home improvement needs. Thanks for trusting us!

Kristina Brown 2025.07.30

     

Amazing experience with Universal Remodel Inc.! They helped me with my hail damage insurance claim. The insurance company only wanted to pay for a partial repair, but thanks to their experience they got full approval for the replacement of my roof, garage door, siding, gutters, two windows and deck painting. 100% recommended: professional, fast and reliable. 👍🏻😎

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Reply from Universal Remodel 2025.08.26

Thank you so much, Kristina! 🙌 We’re thrilled to know you had such a great experience with us. At Universal Remodel Inc., we use all our experience to make sure insurance companies approve what’s truly needed so our customers get the full and proper work done. 💯🔨
We’ll be here for any future remodeling or home improvement projects you may need. It was a real pleasure working with you!

Karis Fox 2025.07.11

     

The team did an excellent job on a bathroom remodel for me. I could not be more pleased with the results. They worked with me to get the vanity I wanted because I had a very specific vision. It all came together beautifully and I am so pleased with their work.

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Reply from Universal Remodel 2025.07.11

Thank you so much for your kind words, Karis! We truly enjoyed working on your bathroom remodel and helping bring your vision to life. It means a lot to us that you’re happy with the results — your satisfaction is what drives our team every day. Don’t hesitate to reach out if you ever need anything in the future!

— Universal Remodel Inc.

Antonio Gutierrez 2025.07.03

     

Universal Remodel did an outstanding job with our shower replacement. The tile work and the glass slider look great. They worked with me to develop a clear scope of work before the project started and they handled the process from demo to finish. Gustavo provided great customer service. We found a water leak over a year after the project was complete and Gustavo honored his warranty. He investigated the source and found an issue in the shower pan waterproofing. They replaced the pan and tile as soon as possible. I greatly appreciate their commitment to quality and customer service. I will recommend Universal Remodel to anyone who needs construction services in the Triad area.

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Reply from Universal Remodel 2025.07.09

Thank you so much for your kind words and for trusting Universal Remodel with your shower project. We’re thrilled to hear that you’re happy with the final result and that our team was able to meet your expectations from start to finish.

We take great pride in standing behind our work, so we’re glad we could resolve the issue with the shower pan promptly and under warranty. Your satisfaction means everything to us, and we truly appreciate your recommendation.

It was a pleasure working with you, and we’re here for anything you need in the future!

– Gustavo & the Universal Remodel Team

Timmy Shaw 2025.05.27

     

I have been using these guys for the past 3+ years for all kinds of home improvements jobs and they have always provided fast, high quality work. They also recently assisted me with insurance-covered roof work and I am very pleased with how the new roof looks!

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Reply from Universal Remodel 2023.09.29

Thank you for choosing UNIVERSAL REMODEL.

Jill Berry 2025.03.13

     

We were thoroughly impressed with Universal Remodeling's professionalism, expertise, and dedication to customer satisfaction. Throughout the project, they maintained open lines of communication, ensuring that our needs were met and our concerns were addressed. Their craftsmanship was outstanding, with a focus on quality and attention to detail. The team's cleanliness and organization were exemplary, and the final cleanup was meticulous. Overall, our experience with Universal Remodeling was outstanding, and we would highly recommend them to anyone considering a remodeling project..

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Zoie Harris 2025.02.07

     

Installed hardwood floors and did an amazing job!! Highly recommend for any of your home improvements

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KATIE FAUCETTE 2025.01.09

     

Very professional business ethics, I was pleased with their work.

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Reply from Universal Remodel 2025.01.10

“Thank you for your kind words and for trusting Universal Remodel Inc.! We’re thrilled to hear that you’re pleased with our work and our professional approach. Your satisfaction is our top priority, and we look forward to serving you again in the future!”

Jordan Kluttz 2024.10.04

     

Universal Remodel did an excellent job on our two bathroom renovations and interior door replacements. They are incredibly prompt and on schedule and provide excellent service and communication throughout the project. We will definitely be using Gustavo and his team for future projects.

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Reply from Universal Remodel 2024.10.12

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with the bathroom renovations and door replacements. Providing prompt service and clear communication is always a priority for us at Universal Remodel, and it was a pleasure working with you. We’re looking forward to assisting you with future projects! Thanks again for your trust in our team.

Kimberly Jackle 2024.09.15

     

Gustavo just finished our full bathroom remodel. We are so pleased with the results. We consulted with a few of the big bathroom remodel companies that you see on TV commercials and they wanted twice as much money for half has much work. Gustavo’s pricing is more than fair and he goes above and beyond to give his clients exactly what they want. We are so glad we chose Universal Remodel for our project and won’t hesitate to use them for future projects. Job well done!

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Reply from Universal Remodel 2024.10.12

Thank you so much for your kind words!
It was a pleasure working with you on your bathroom remodel, and I'm thrilled to hear that you're happy with the results. At Universal Remodel, we always strive to provide fair pricing and deliver high-quality work that meets our clients' needs. We truly appreciate your trust in us for this project, and we look forward to working with you again in the future. Thanks again for choosing us!

Jason Brown 2024.07.17

     

Great service, great people, and all around excellent job done! I would recommend to anyone!

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Reply from Universal Remodel 2024.10.12

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our team and service. Your recommendation means the world to us, and we’re grateful for your support. We look forward to working with you again in the future!

Steven Hubler 2024.07.10

     

I have worked with Gustavo and his team on several investment properties. Everything from light cosmetic work to full renovations down to the stud. Their workmanship is 5 star and you can see the care that they put into their projects. We always have open communication and transparency which is essential for success. If you're looking for an honest contractor that will take excellent care of you, please reach out to them.

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Reply from Universal Remodel 2024.10.12

Thank you for your fantastic feedback! It’s always a pleasure working with you on your investment properties. We take pride in our workmanship and believe that open communication and transparency are key to successful projects. We truly appreciate your trust in us and are here to support you whenever you need. Thank you for recommending us!