Trugreen Shreveport Reviews

Trugreen Shreveport Reviews

4.9

Excellent - based on 54 reviews

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Reviews (54)
David Kim
David Kim
2023-09-25
Positive
Professionalism
Quality
Responsiveness
Excellent service. Very prompt and ethical in their business. Very happy with the results!
Reply from Trugreen Shreveport 2023-09-25
Thank you for your review and thank you for your business!
Jason Vining
Jason Vining
2023-09-25
Positive
Professionalism
Quality
Responsiveness
We live in a neighborhood that has particularly poor soil for lawns, but these guys really know their stuff. We're about 8 months in and our yard looks fantastic. We bought the house a year ago and quickly realized the St. Augustine sod that the previous owners had put down was not doing great. We subsequently found out this was the SECOND time they sodded the yard due to the grass dying the first time. That said, TruGreen has done an incredible job fixing what looked to be an unfixable problem. I ended up reseeding with centipede grass, and with TruGreen's treatments, the new grass is flourishing. They're very professional, both in the planning and implementation. They send schedule notifications prior to doing treatments and are very responsive and helpful with any questions. Highly recommend!!
Reply from Trugreen Shreveport 2023-09-25
Thank you for your review and thank you for your business!
Dr. Pinkston
Dr. Pinkston
2023-09-25
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Our lawn had been neglected when we purchased our home. It was "green," though largely from weeds. My wife had some guy spray the yard to kill off the weeks. Not much seemed to happen. Well, the guy was from TruGreen. A couple days later, another guy came by to check on the results. He saw what we saw, not much. "Well, that's not right!" he said. And he sprayed it again. Bam! We got the weed death we longed for. I don't know what the deal was with the first application, but I don't care. They checked on their work, corrected what wasn't up to their standard (we had not called to say anything), and produced results. The weeds did die, but they were contributing a lot to the overall color of the lawn. I think TruGreen called me to see how it was going sometime later and politely informed me of their annual plan. I wanted a bit "less" than premium, and they had a plan that fit my desires quite nicely. I liked the weed death, but I also wanted green lawn growth. Now, our lawn is coming alone quite nicely. It takes time, know that. It takes only a few days to kill a spot of lawn. I got that down. Regrowth and health takes time. Without seed, (not that I know of), and certainly no new turf, our lawn is greener, healthier, and growing to cover the previously weeded spots. When I call they are there and responsive. I can even email them. Handy. When they are going to come they text me. Super Handy. If the weather is not conducive, they let me know and postpone. They don't just apply my scheduled treatment, let the rain wash it into the street, and figure "oh well..." They do NOT do that. They have several add-on services that are available to me, mosquito treatment, etc. They anticipate my wants. TruGreen thinks like I think. They reason like I reason. They communicate like I communicate. They are available, responsive, and reasonable. And my lawn looks better. Quite happy. ---remember when people treated you this way?....
Reply from Trugreen Shreveport 2023-09-25
Thank you for your review and thank you for your business!
Carol Brill
Carol Brill
2023-09-25
Positive
Professionalism
Punctuality
Responsiveness
Reply from Trugreen Shreveport 2023-09-25
Thank you for the review.
curtis crenshaw
curtis crenshaw
2023-09-20
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Reply from Trugreen Shreveport 2023-09-20
Thank you for the kind review.
Helen Wise
Helen Wise
2023-09-07
Positive
Professionalism
Punctuality
Quality
Responsiveness
Best money I've spent on my lawn. The level of professionalism and the quality of the work is outstanding. I've been very impressed with the communication as well.
Reply from Trugreen Shreveport 2023-02-14
Thank you for the review and thank you for your business.
RE Merschbrock
RE Merschbrock
2023-09-06
They always perform above my expectations!
Reply from Trugreen Shreveport 2023-06-07
Thank you for the review.
Dave Nesmith
Dave Nesmith
2023-09-01
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Good weed control. Ability to successfully respond to specific weed issues such as nut grass infiltration into the lawn.
Reply from Trugreen Shreveport 2023-02-14
Thank you for the review and thank you for your business.
linda christy
linda christy
2023-06-08
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I am very pleased with the services that I get through TruGreen which include fertilization, weed control, insect control, fire ant control, and also aerating. Also I have received suggestions on what I can do myself to improve my lawn.
Reply from Trugreen Shreveport 2023-06-12
Thank you for the review and thank you for your business.
Jack Williams
Jack Williams
2023-06-08
Positive
Professionalism
Punctuality
Quality
Responsiveness
I yet say my yard has never looked better! I was nervous about the winter damage issues but Randy insured me give him time and he would bounce it back and man has he! Always calls and gives in depth details on any issues he sees and solutions he has! Great service
Reply from Trugreen Shreveport 2023-06-12
Thank you for the review and thank you for your business.
Shannon Hadley
Shannon Hadley
2023-06-07
Positive
Professionalism
Punctuality
Responsiveness
They have come out several times to talk to me about my yard and what needs to be done to prepare it for when they start services. My yard was in horrible condition and unfortunately has to be killed and reseeded. But they recommended this to me instead of just doing services and paying for nothing they have also gone step by step how this needs to be done and then call them back when it is completed so they can review it again. Also they are cheaper than my previous service.
Reply from Trugreen Shreveport 2023-06-07
Thank you for the review and thank you for your business.
RE Merschbrock
RE Merschbrock
2023-05-24
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Quality company with great employees that are responsive to customer concerns!
Donna Williams
Donna Williams
2023-02-21
Positive
Professionalism
Punctuality
Responsiveness
Demetri Sowelle
Demetri Sowelle
2023-02-19
Robert Schwendimann
Robert Schwendimann
2023-02-14
Positive
Professionalism
Punctuality
Responsiveness
Reply from Trugreen Shreveport 2023-02-14
Thank you for the review and thank you for your business.
Caleb Gallevo
Caleb Gallevo
2023-02-02
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Micheal Hyde
Micheal Hyde
2023-01-23
Helen Wise
Helen Wise
2023-01-19
Positive
Professionalism
Punctuality
Quality
Responsiveness
Best money I've spent on my lawn. The level of professionalism and the quality of the work is outstanding. I've been very impressed with the communication as well.
Norbert Crafts
Norbert Crafts
2022-11-02
Positive
Quality
Gregory Blanton
Gregory Blanton
2022-10-25
Positive
Punctuality
Quality
Value
Exceeding expectations for lawn weed control and keeps lawn looking great year round