Thread

Thread Reviews

Good rating
4.4
219 reviews Verified
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Reviews (219)
Jennifer Saunders
Jennifer Saunders
2024.04.12
Brenda Sandoval
Brenda Sandoval
2024.03.30
Highly Unprofessional Service - Constantly Late and Cancelling Last Minute I am extremely disappointed with the service I have received from Liz at THREAD. Liz has been consistently late for appointments and even went as far as canceling on me just an hour before my scheduled time. This level of unprofessionalism is unacceptable. I went through the trouble of rearranging my work schedule to accommodate the appointment, only to have Liz cancel on me last minute. Not only did she cancel, but when she did show up, she was late and made me wait even longer. It is clear that she does not value her clients' time or respect their schedules. I could have understood if this was a one-time occurrence, but unfortunately, this seems to be a pattern with Liz. It is incredibly frustrating to constantly be kept waiting and have my time disrespected like this. I urge others to think twice before booking an appointment with Liz at Thread. Her lack of professionalism and disregard for her clients' time is simply unacceptable. Not to mention the constant text reminders of your appointment only for her to make you wait. Also if you don't put money down withing 15 of making your appointment it will automatically cancel the appointment, which I find ridiculous.
Brenda Sandoval
Brenda Sandoval
2024.03.30
Highly Unprofessional Service - Constantly Late and Cancelling Last Minute I am extremely disappointed with the service I have received from Liz at THREAD. Liz has been consistently late for appointments and even went as far as canceling on me just an hour before my scheduled time. This level of unprofessionalism is unacceptable. I went through the trouble of rearranging my work schedule to accommodate the appointment, only to have Liz cancel on me last minute. Not only did she cancel, but when she did show up, she was late and made me wait even longer. It is clear that she does not value her clients' time or respect their schedules. I could have understood if this was a one-time occurrence, but unfortunately, this seems to be a pattern with Liz. It is incredibly frustrating to constantly be kept waiting and have my time disrespected like this. I urge others to think twice before booking an appointment with Liz at Thread. Her lack of professionalism and disregard for her clients' time is simply unacceptable. Not to mention the constant text reminders of your appointment only for her to make you wait. Also if you don't put money down withing 15 of making your appointment it will automatically cancel the appointment, which I find ridiculous.
Ronnie Younger
Ronnie Younger
2024.03.30
Ronnie Younger
Ronnie Younger
2024.03.30
Juliana
Juliana
2024.03.27
I’ve had a history with uneven brows. I haven’t been satisfied with them in a while. I made an appointment with Michelle for a brow repair, and she was a very lovely person. She was very patient and sweet. She took her time to help me with my decisions, and I’m so glad that I trusted her because now I have my dream brows. I highly recommend going if you feel as if you have a similar case with your brows.
april K
april K
2024.03.19
The receptionist in the front today with headband, brown hair and lash extensions seems rude and snobby. She doesn’t greet customers and looks at you like you owe her something whenever you “interrupt” her conversation. Like youre working as a receptionist what do you expect. The other girl is pretty nice.
Reply from Thread 2024.03.19
Hi April, we apologize that you had this experience. We guarantee you that she did not intend to make you feel unwelcome!
Chandani Ramkishun
Chandani Ramkishun
2024.03.15
Amazing service! Very clean , beautiful and chic inside. Desk staff was very helpful and kind with booking appointments and learning about the services. I got my eyebrows microbladed by Michelle and she’s the best! Very professional, fast, clean, and helpful! She knew exactly what I wanted for my brows. They came out natural but full and even on both sides. She measured them and filled them in perfectly. She was so easy to talk to and so sweet! She even gave me a care kit for after the appointment. She’s incredible !! Highly recommend if you’re thinking about doing your brows , do it with Michelle!!
Reply from Thread 2024.03.16
Thank you so much Chandani! We’re so glad you chose us at Thread
Anisa Chowdhoury
Anisa Chowdhoury
2024.03.14
I went to Thread for the first time about 5 weeks ago because my cousin told me that they do amazing lash lifts. I got my lash lift done by Michelle, and OMG they were amazing. I keep getting compliments about them, and its been 5 weeks now, and my lashes look like the first day after I got my lash lift. If you need someone to make your lashes looks beautiful, I would 100% going to Thread and booking them with Michelle!!!
Tamara Garcia
Tamara Garcia
2024.03.13
I’ve been going to this place for years and I’ve recommended it to so many people. But yesterday Tuesday, March 12 was the worst my eyebrows have ever been messed up. There were 2 women when I went in for threading, I believe I sat in the 4th chair, 2nd woman that was there. I’m not sure why they aren’t working harder to keep up the quality of people that work there. She didn’t even comb my eyebrows before she started which should have been my first red flag. All I could do was say thank you, walk out of there and cry in my car. Torn between going back or not. My eyesbrows are going to take at least 2 months to get back to where it was. 😭 they really should find a way for customers to rate the practitioners.
Reply from Thread 2024.03.19
Hi Tamara, we truly apologize for your experience. If you were deeply unsatisfied and are a loyal client, we would've greatly appreciated you telling us on the spot rather than going home upset so we could've resolved the issue the same day. Please reach out to us so we can discuss booking you a complementary brow repair.
Lina Alarcon
Lina Alarcon
2024.03.06
Love this place!
Chelsea Davis
Chelsea Davis
2024.03.02
I am a faithful customer at Rida’s she has wonderful customer service. I was looking for a great threader and she definitely meets all my expectations. My eyebrows are always well done and the threading doesn’t hurt at all. I love she takes her time and doesn’t rush. She is careful and gentle. She has my service 100 percent.
Anna Kamienski
Anna Kamienski
2024.02.23
I LOVE this place! I’ve never felt so comfortable whilst getting a wax. Anna was so amazing and made me feel super relaxed and comfortable!!! You can also never go wrong with a $7 eyebrow thread!!! 10000% recommend it!!!!
Lin
Lin
2024.02.11
Staff is nice and decor is pink!
Melania Vargas
Melania Vargas
2024.02.11
Sara Benji
Sara Benji
2024.02.04
I love getting threaded at thread. It is such a pleasant and relaxing store. I love that it is walk in so can come where. I always get so many compliments on my brows.
Reply from Thread 2024.02.05
Thank you so much for your trust :) we love having you!
Leah Samouha
Leah Samouha
2024.01.15
Always go here to get my eyebrows done
Ariel Lockwood
Ariel Lockwood
2024.01.09
Georgia Falconer
Georgia Falconer
2024.01.05
I had my eyebrows done by Michelle a week ago. I did the ombré shading. Michelle made me feel so comfortable because I was a little nervous. She was very thorough as she explained everything from start to finish. I was very pleased with her work and would highly recommend her.
Noga Hurwitz
Noga Hurwitz
2023.12.28
so happy with my results here always, worth an hour+ commute!
Reply from Thread 2023.12.29
Thank you so much! :)