Springboro Heating & Cooling Reviews

Springboro Heating & Cooling Reviews

4.9

Excellent - based on 58 reviews

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Reviews (58)
Bruce O'Donnell
Bruce O'Donnell
2023-09-06
Positive
Professionalism
Punctuality
Quality
Responsiveness
John Mescher
John Mescher
2023-09-06
Positive
Professionalism
Punctuality
Responsiveness
Value
Showed up on time. Very professional, explained what the problem was and fixed it. Along with the HVAC repair he also noticed the drain hose from the water softener was not set properly and fixed that as well.
Reply from Springboro Heating & Cooling 2023-09-06
John, We really appreciate you taking the time to share your rating with us. We are glad you had the Five Star Experience. We look forward to working with you again someday.
Max
Max
2023-08-07
Positive
Professionalism
Punctuality
Responsiveness
Ginny Graham
Ginny Graham
2023-07-28
Positive
Professionalism
Punctuality
Quality
Responsiveness
As usual I am very pleased with the service provided by 5 Star. Always glad to recommend to friends and family.
Reply from Springboro Heating & Cooling 2023-07-28
Ginny, We really appreciate you taking the time to share your rating with us. We are glad you had the Five Star Experience. We look forward to working with you again someday.
Timothy Slutz
Timothy Slutz
2023-07-13
Positive
Professionalism
Punctuality
Quality
Responsiveness
They worked hard to keep my cost down and only fix what I needed. They explained every aspect of what they were doing and why. I absolutely recommend them. I will definitely use them again.
Reply from Springboro Heating & Cooling 2023-07-13
Hey Timothy, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a Five Star Day!
Nick D
Nick D
2023-07-05
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
The technician was very polite and knowledgeable. He showed up early into the 3 hour window (on a Sunday), and had my problem figured out within 10 minutes (compressor battery). The price was very fair for how quickly they were able to come out and see me about my AC unit. Would very much use again in the future (not anytime in the near future hopefully). Well we needed them again and they came through yet again. It took 3 years but our AC unit had problems while I was out of town. My wife set up the appointment and met them. The technician was great with my wife and fixed us up real quick. Thankfully they could get us in so quick, because it is hot outside right now and the family was melting. As I said before, will use in the future for any reason.
Reply from Springboro Heating & Cooling 2020-06-01
Thank you very much for choosing us. We appreciate you. We look forward to serving you in the future!
regnilned Denlinger
regnilned Denlinger
2023-06-14
350 for a capacitor for my heat pump!
Jan Hillman
Jan Hillman
2023-05-09
Positive
Professionalism
Punctuality
Ron Olszewski
Ron Olszewski
2023-05-03
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Appointment was on time and excellent service. Once the check up was completed all questions were answered and a detailed report was emailed to me.
Reply from Springboro Heating & Cooling 2023-05-03
Ron, We really appreciate you taking the time to share your rating with us. We are glad you had the Five Star Experience. We look forward to working with you again someday.
James Junker
James Junker
2023-04-02
I was a little hesitant initially but JD and his team did a great job. They arrived at 8 and finished the install around 5 of the same day. The whole crew was very helpful, respectful, and informative. I've been in construction, design, and engineering my whole life and understand HVAC to some extent and found a couple minor issues which which were quickly resolved. Overall, a great value and good people. I believe they will stand by their 10 year labor warranty.
Reply from Springboro Heating & Cooling 2023-04-02
James, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Thanks again for the 5-Star Rating!
Frank Kivuyo
Frank Kivuyo
2023-04-02
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Amazing and definitely I will recommend them.
Reply from Springboro Heating & Cooling 2023-04-02
Frank, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
red bird
red bird
2022-11-15
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Reply from Springboro Heating & Cooling 2022-11-15
Red, We really appreciate you taking the time to share your rating with us. We are glad you had the Five Star Experience. We look forward to working with you again someday.
Judy Askren
Judy Askren
2022-11-05
Positive
Quality
Responsiveness
Employee was very thorough and helpful. Was very professional and kind.
Reply from Springboro Heating & Cooling 2021-11-14
Judy, we appreciate you taking time out of your day to review our company! Thank you!
john e woodard sr
john e woodard sr
2022-10-31
excellent young man names Luke. He explained everything to me and how to get maximum performance from our heating unit. He was very knowledgeable and professional. The company is fortunate to have Luke as HVAC seviceman.
Reply from Springboro Heating & Cooling 2022-10-31
Thanks John. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! We are so excited to hear you had a 5-Star Experience.
Charlie's Adventures
Charlie's Adventures
2022-10-30
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I had a issue with my Furnace and I decided to give Springboro Heating & Cooling and call and I couldn't be happier! They did an amazing job with providing a great repair to my furnace and they recommended solutions to problems that could occur in the future!
Reply from Springboro Heating & Cooling 2022-10-31
Charlie's, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Thanks again for the 5-Star Rating!
Don Butler
Don Butler
2022-10-28
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Reply from Springboro Heating & Cooling 2022-10-28
Don, We really appreciate you taking the time to share your rating with us. We are glad you had the Five Star Experience. We look forward to working with you again someday.
Joanne Aderhold
Joanne Aderhold
2022-10-27
Positive
Professionalism
Punctuality
Responsiveness
Getting additional quotes before making a decision
Reply from Springboro Heating & Cooling 2022-10-27
Joanne, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
John B Davidson Jr
John B Davidson Jr
2022-10-18
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Caleb did a great job!! He was very professional and courteous. I highly recommend this Company!!
Reply from Springboro Heating & Cooling 2020-09-25
John, thank you very much for your Five Star Review. We believe we have great Customer Service Representatives and Technicians and we are very pleased to hear that you were shown Five Star Service. We appreciate your business and we look forward to serving you in the future!
Zachary Mills
Zachary Mills
2022-10-03
Positive
Professionalism
Rod Morgan
Rod Morgan
2022-08-19
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
They came in and completed the job quickly and efficiently. We are very pleased with our new HVAC system. This is our 2nd installation using Five Star. They are our HVAC crew anytime we need one.
Reply from Springboro Heating & Cooling 2022-08-19
Rod, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.