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Reviews (694)
Bill N.
2023-09-28
Great Job! Roof is looking good and weather tight! Derric is awesome to deal with..... Marco is lucky to have you guys!
Thank you, Bill, for such a great review! -The RVE Team
2023-09-26
Honest and competent
Co-owners of a four-unit apartment building, we had some questions about the state of its roof. But when Bob Dainton and colleagues inspected it inside and out for about 40 minutes (including going up into the attic on a warm day), they told us our roof was fine. He showed us a video of the inspection and explained clearly what they had found. The inspection was free, and it saved us a major expense of installing an unneeded new roof.
2023-09-26
Competence Helps
Another owner in our building called Ridge Valley Exteriors to estimate The repairs we felt we needed. We had estimates and others ready to install, but were curious about Ridge Valley's insurance linked proposal. Well, big surprise. Bob Dainton's video and photographic evidence showed our roof's imperfections were not serious, not insurance related, and we likely had 5+ years before needing a new one. We were also informed "No charge for the crew's visit and inspection". Result: For us a close call with a major expense. For them apparent satisfaction in their expertise revealing what was really the case. We parted with a hand shake and a smile.
2023-09-24
Fast, extremely knowledgeable & reliable inspection!
I was visiting our family home & wanted to have my roof inspected. I spoke with Gigi from the office first & then Bobby met me at the house. Both individuals made the whole experience quick & pleasant! Extremely personable & helpful through the whole process. I will be using them for my solar needs next!
Susan Waits
2023-09-24
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I called and spoke with Agaytha telling her I have a leak. Praying I didn't need a new roof and only a repair. She was very professional and they were there within a few days to look at it. They repaired the leak and no issues since. I would highly recommend them.
Chelsea Buchman
2023-09-23
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Karen O
2023-09-19
Critical
Responsiveness
Hurricane Ian took the roof off of the beachside of the condo. We had a temporary roof put on. My wall mirrors had survived the hurricane but met there demise when the temporary roof was installed. I thought that was the purpose of these companies having insurance but so far no compensation for this.
Julianne Jones
2023-09-12
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Bobby R from Ridge Valley Exteriors just led a project for LaTavola. This restaurant was in real need of a facelift with the roof! Bobby led the team (roofers) and was diligent and timely about the entire process start to finish! This company is a faith filled local business that Marco needs. JJ
Kathy Dennis
2023-09-08
First time I called Ridgevalley Bobby came out within 15 minutes of me calling and he got up on the roof to give me an estimate and I had the estimate within 30 minutes of him leaving. I cannot rave enough about this company. They did an amazing job with the roof. Cleaned up after themselves and the staff was very professional! Excellent follow up. Highly recommend.
Marshall Rogers
2023-09-08
Positive
Professionalism
Quality
Responsiveness
Value
Hurricane IAN roof repair/replace took a lot of negotiation with the insurance co. to change the detached garage roof from a repair to a replace the shingles. Keenai Sampson from Ridge Valley and Paul Diaz adjuster came to an agreement finally. Robert Rodgers and new adjuster Hernandez followed up and the job got done. The roof, soffit, fascia, gutters look great. Thank you for all your hard work
2023-08-26
Piece of mind
I was worried about some storms that had come through my area and if they did any damage to my roof. Bob D came and inspected my roof and showed me a video! He said everything looked okay up there and gave me some piece of mind. I will definitely call him again if any more serious weather come through.
William Gauger
2023-08-16
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
My new roof looks great. Ridge Valley was helpful from the initial sale through installation. Their team kept me informed throughout the process. Special thanks to Bobby and Gigi. I would recommend Ridge Valley to anyone.
2023-08-07
Vern Graham
2023-08-03
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Provided me with a prompt eatimate for repairs, were there on time and completed the job in a timely manner. Very professional team of people.
Vern - Thank you so much for your positive feedback on our team! On behalf of the entire Ridge Valley Exteriors, Inc. family - Welcome to the family!
John Gick
2023-07-31
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Could not have been happier.
Thank you for this awesome feedback John!
Thank you for choosing to work with the Ridge Valley Exteriors Family!
VM Dezern
2023-07-31
Positive
Professionalism
Crew came out to do an inspection of our roof, which they did and then showed me the video immediately after. Not only that, they climbed back up and caulked a couple of nail heads for me for free! Will definitely be keeping their contact info for any future roof issues or problems!
Thank you for this awesome review!
We are so happy to hear our team was able to help you out!
Thank you!
Monique Sanchez
2023-07-29
I would not recommend Ridge Valley Exterior. First let me start that they did not give noice before dropping of the trailer. They came out almost a week earlier. Then during the roof tear down they did not place a tarp around the house. Leaving the year with over 5 pounds of nail that I cleaned up and bought a magnet roller to pick up all the nails. The nails were so bad that they ended up in my neighbors yard and he step on one. This was the most disturbing thing with have 2 little ones that love playing outside. Then we went from 1 leak that was in the garage from the hurricane to 6. They guy had to keep coming out to fix the leaks. Then they added more to the invoice and when asked to see the itemized report they could not supply one to me. So I will say it again do not use them.
2023-07-29
Do not use them
I would not recommend Ridge Valley Exterior. First let me start that they did not give noice before dropping of the trailer. They came out almost a week earlier. Then during the roof tear down they did not place a tarp around the house. Leaving the year with over 5 pounds of nail that I cleaned up and bought a magnet roller to pick up all the nails. The nails were so bad that they ended up in my neighbors yard and he step on one. This was the most disturbing thing with have 2 little ones that love playing outside. Then we went from 1 leak that was in the garage from the hurricane to 6. They guy had to keep coming out to fix the leaks. Then they added more to the invoice and when asked to see the itemized report they could not supply one to me. So I will say it again do not use them.
Pat McKenna
2023-07-26
Extremely "PROFESSINAL" from beginning to end, both field and office response GIGI is a KEEPER
Thank you for this awesome feedback Pat!
Thank you for choosing the Ridge Valley Exteriors Family!
regina folchetti
2023-07-19
Positive
Professionalism
Quality
Value
Thank you Regina for this awesome review!
Thank you for choosing to work with the Ridge Valley Exteriors family!