Verified Company
Jordan is always willing to provide assistance and if there is something he doesn't know the answer to he investigates and adapts quickly. He has recently had a promotion and will no longer be assigned to our team and we will miss having him provide as with his extremely polite and efficient assistance.
Reply from Qbit Computers
2024.11.20
Hi Jessica, Thank you for your thoughtful review! We're delighted to hear that Jordan made such a positive impact with his polite and efficient assistance. It's always great to see team members grow and be promoted, though we understand he’ll be missed. Thank you for your continued trust in Qbit, and we look forward to working with you for years to come!
We have loved working with Jack Lonsdale from QBIT. His calm demeanor when we are in a flustered IT problem has helped calm us enormously. His technical knowledge is vast and Jack has always found a solution for us. We appreciate him enormously and love his warm friendly yet professional manner.
Reply from Qbit Computers
2023.02.10
Dear Diane,
Thank you for taking the time to write such a glowing review of Jack from QBIT! We're thrilled to hear that you've had such a positive experience working with him and that his calm and friendly demeanor has made a real difference to you.
It's wonderful to hear that Jack's technical knowledge has been a real asset and that he's always found a solution to your IT problems. We're so grateful to have a company full of team members like Jack who truly care about their customers and go above and beyond to provide excellent service.
Thank you again for your kind words and for choosing QBIT. We look forward to continuing to provide you with Exceptional Service and Reliable IT in the future.
Please let your friends know that need, IT support in Perth, to check out our website at www.qbit.com.au. We're committed to providing the best possible IT support to our customers and are always here to help.
Regards,
Fabio
Thank you for taking the time to write such a glowing review of Jack from QBIT! We're thrilled to hear that you've had such a positive experience working with him and that his calm and friendly demeanor has made a real difference to you.
It's wonderful to hear that Jack's technical knowledge has been a real asset and that he's always found a solution to your IT problems. We're so grateful to have a company full of team members like Jack who truly care about their customers and go above and beyond to provide excellent service.
Thank you again for your kind words and for choosing QBIT. We look forward to continuing to provide you with Exceptional Service and Reliable IT in the future.
Please let your friends know that need, IT support in Perth, to check out our website at www.qbit.com.au. We're committed to providing the best possible IT support to our customers and are always here to help.
Regards,
Fabio
Had an issue connecting a security device to a remote network. Talked to Jack L. who installed our system and he had the issue sorted within a couple of minutes, guiding me through the necessary hardware configuration changes over the phone. Documentation of our system was excellent allowing him to quickly assess what was needed. Cannot recommend the Qbit system or Jack highly enough. Great work gents.
Reply from Qbit Computers
2023.02.10
Dear Steve,
Thank you for your kind words and for taking the time to write such a positive review of Jack and QBIT! We're thrilled to hear that Jack was able to quickly resolve your issue and that the documentation of your system made it easier for him to assess the problem.
It's wonderful to hear that you had such a positive experience with Jack and that you're so satisfied with the QBIT system. We pride ourselves on providing exceptional service and reliable IT to our customers, and it's wonderful to hear that Jack was able to deliver on that promise for you.
We appreciate your recommendation and are so glad that you had such a positive experience with QBIT. If there's anything else we can do for you in the future, please don't hesitate to reach out.
Best regards,
Fabio Suffell
Thank you for your kind words and for taking the time to write such a positive review of Jack and QBIT! We're thrilled to hear that Jack was able to quickly resolve your issue and that the documentation of your system made it easier for him to assess the problem.
It's wonderful to hear that you had such a positive experience with Jack and that you're so satisfied with the QBIT system. We pride ourselves on providing exceptional service and reliable IT to our customers, and it's wonderful to hear that Jack was able to deliver on that promise for you.
We appreciate your recommendation and are so glad that you had such a positive experience with QBIT. If there's anything else we can do for you in the future, please don't hesitate to reach out.
Best regards,
Fabio Suffell
Jack Lonsdale from Qbit tech support has officially reached saviour status. Not only did he spend just over 2 hours to successfully troubleshoot the most frustrating OneDrive sync issues, he was a delight to be on a call with for that long. Extra points for being so lovely and determined to fix the problem. So grateful, thanks legend
Reply from Qbit Computers
2023.02.10
Dear Tanya,
Thank you for your wonderful review of Jack from QBIT! We're thrilled to hear that he was able to successfully troubleshoot your OneDrive sync issues and that you had such a positive experience working with him.
At QBIT, we believe in delivering Exceptional Service and Reliable IT, and it's wonderful to hear that Jack was able to embody that for you. He truly went above and beyond to ensure that you received the support you needed and it's great to hear that he was a delight to be on the call with.
We're so grateful for your kind words and are so glad that you had such a positive experience with QBIT. Jack is a true asset to our team and we're proud to have him on board.
For those in need of IT support in Perth, be sure to check out our website at www.qbit.com.au. We're committed to providing the best possible IT support to our customers and are always here to help.
Thanks again for your support, and we look forward to continuing to provide you with Exceptional Service and Reliable IT in the future.
Best regards,
Fabio Suffell
Thank you for your wonderful review of Jack from QBIT! We're thrilled to hear that he was able to successfully troubleshoot your OneDrive sync issues and that you had such a positive experience working with him.
At QBIT, we believe in delivering Exceptional Service and Reliable IT, and it's wonderful to hear that Jack was able to embody that for you. He truly went above and beyond to ensure that you received the support you needed and it's great to hear that he was a delight to be on the call with.
We're so grateful for your kind words and are so glad that you had such a positive experience with QBIT. Jack is a true asset to our team and we're proud to have him on board.
For those in need of IT support in Perth, be sure to check out our website at www.qbit.com.au. We're committed to providing the best possible IT support to our customers and are always here to help.
Thanks again for your support, and we look forward to continuing to provide you with Exceptional Service and Reliable IT in the future.
Best regards,
Fabio Suffell
A couple of tech issues this week that I'm sure would have, in their simplicity, warranted an eye roll from many IT people, not the Qbit support team! Patient, professional and happy to help, their exceptional service is SO appreciated.
Reply from Qbit Computers
2022.11.15
Hi Radi, thanks for the review it made our day. Hope you have discovered something that made yours.
Regards
Fabio
Regards
Fabio
We have recently changed IT providers to Qbit and we couldn't be happier. The transition was seamless and the service is fantastic. Thanks so much to John, Fabio and the team.
Reply from Qbit Computers
2022.11.19
Hi Jacqui
It is an honour to be looking after your IT. Thank you for the review. 😀
It is an honour to be looking after your IT. Thank you for the review. 😀
I recently started a new role and Qbit are our IT support provider. I have had to call them numerous times because I'm not as IT savvy as I thought I was. From basic email settings to cloud storage setup, every phone call I made was answered quickly, and my enquiry resolved within minutes. These guys are great and I would highly recommend them to anyone who relies on their IT systems to keep their business running efficiently
Reply from Qbit Computers
2022.10.17
Hi Courtney, thanks for leaving us such a fantastic review. You made our day. We hope you are enjoying your new job. 😊
Just want to say… after all the tech issues I have had with my laptop, working remotely and in general with the VPN changes…
You guys are the best in the business, nothing is ever a drama, you’re all willing to take on board someone else’s job, your all willing to call back, work a solution and you are all awesome to deal with.
I have only dealt with Ray and Will – my FAVES but such a credit to your team and business for such productive, proactive professionalism…. And these guys have dealt with everything from my end… WOW – well done!!
10-star rating!!!
Reply from Qbit Computers
2022.04.12
Hi Londa,
Thank you for your feedback, it really lifts our spirts when someone takes the time to reach out and tell us about the good experience they are having with our staff. Ray will be rewarded so you may become his favourite customer. :-)
Hope you have a fantastic Easter Long Weekend.
Regards
Fabio Suffell.
Thank you for your feedback, it really lifts our spirts when someone takes the time to reach out and tell us about the good experience they are having with our staff. Ray will be rewarded so you may become his favourite customer. :-)
Hope you have a fantastic Easter Long Weekend.
Regards
Fabio Suffell.
Have been using Qbit for 5 years through the Company I work for and have never had a bad experience. They are always polite and have always resolved the issue quickly. 💕
Reply from Qbit Computers
2022.03.29
Hi Lyn,
Thanks for your kind words. My team work hard to give everyone great service and getting feedback like this makes our day.
Thank You
Fabio
Thanks for your kind words. My team work hard to give everyone great service and getting feedback like this makes our day.
Thank You
Fabio
Qbit Computers completed my computer maintenance efficiently and exactly as requested with an affordable fee. Ashley at Qbit in Westminster took the time to listen to my requirements for maintenance and answer any questions. Prompt customer service with regular progress updates.
Reply from Qbit Computers
2021.09.14
Hi Rachael, thanks for you feed back, I will make sure Ashley gets rewarded for his great work.
