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Reviews ( 3879 )
allan subasa
2024.11.04
Parts I needed
Samuel Otong
2024.11.01
Qui9
2024.10.28
I've been coming to this place since the 1990s and it's been great, you walked in for free and they charged less for the parts because you remove them yourself. There seemed to be a whole "culture" in there. They had a hot dog kiosk and a room your little ones could wait in. For the recent years though, they took those out, and now you have to sign in. $2 for admission now, I don't know what that's for. They have a car inventory online which helps with planning. But my biggest issue now is the prices are ridiculous for parts which are mostly in the last half of their life at best, and some of the staff are simply arrogant, like they hate interacting with people, and it's usually the women there. I expect better in any service industry. The only reason to go there now is possible variety and a last resort, as a new part is not much more in price. I remember a radiator was $40 and the computer module was $13. What happened that justified current prices? The service quality needs an overhaul, since after we just struggled to get the parts ourselves, we're really not in the mood to get nickled & dimed by arrogant staff.
Darrell
2024.10.28
Weekends.
I have experienced horrible lineups multiple times entering the yard! This one iPad waver system at the till is horrible! Please either change your system of entry or have 5 iPads/5 employees working on entering the yard! No disrespect to the current one/ two employees working/ dealing with this garbage system!Barlow Calgary Location! 25 people deep line is unacceptable.
Musenga Simwawa
2024.10.27
I would like to tell the management of this company that your customer facing members of staff are really grumpy. Obviously is a reflection of your crappy management style.
Deylin Yiao
2024.10.27
Customer service was rude, made us feel uncomfortable as if they didn’t want to be there at their jobs.
Taylor D
2024.10.27
I miss the pre-greed 2010 era Pick N Pull where entry was $1, free admission Fridays, and staff would give you discounts on damaged or dented parts. $2 entry to pay $25 for a crusty old part you can get new for $15 on Amazon isn't it. Unless it's a rare classic that makes its way into the yard, just isn't viable to go here anymore.
Pawan brar
2024.10.20
fastshadow84
2024.10.17
Google maps indicates your business hours are open till 6:00 pm, but no “admission” allowed to check inventory at 5:30 pm? That is completely outrageous!! Now I must drive across the city again tomorrow morning to check for the part that might be there or not. You guys totally “misfired” on that one….🤦🏼♂️update, I won’t be shopping here again! It’s way more efficient to find what I need online. See you never.
Сергей Акимочкин
2024.10.11
The prices are much higher than at other salvage yards. Some parts there cost more than new ones.
Peter Fryer
2024.10.08
Drove up from Edmonton and when I was leaving I was charged for three different parts for one ashtray.
When I walked out the door I asked why I didn't get a seniors discount ans carrie the manager said I didn't ask for it and it was to late to apply.
I chuckled.
I'm the finance manager at a dealership and if any of my employee's treated someone like that they'd be gone.
Tom MacMullen
2024.10.06
There's a great selection of American, European and Japanese vehicles in the yard. Polite knowledgeable staff and fair prices. However, when I see a 41 Ford truck in the lot, I almost cried. Hope someone bought it to restore.
Aymen Hamdi
2024.10.05
jason sterling
2024.09.27
TERRIBLE SERVICE
DOESN'T ANSWER PHONES
Shane Doyle
2024.09.23
What the heck? Who is the rude old lady(brunette) at the front?? She claims to be the manager, well you just managed to lose a customer. This retail business has a sign beside the obnoxious manager that says "Rude language will not be tolerated" I've never seen this in a retail store before but after seeing how that antagonistic woman talks over top of people and won't listen to a question. She just keeps saying NO over and over when she hasn't even let the customer ask a question. Whoever hired her needs to give their head a shake. I will never return to this location. NEVER
AmanDeep Sidhu
2024.09.22
hallmonitor98
2024.09.21
The dude admitting people in has the memory of a goldfish. I had to repeat myself several times as to which make and model years. And he still got it wrong. Had to go back in just to ask for a specific year. Doesnt speak english. Asked where the bathroom was and instead of saying it's on the other end of the tire section which is just outside the doors, he worded it like it was at the fence line of the property. The place is a lot messier than the other junkyard. Who ever does does the inventory is color blind as well.
Sam O
2024.09.20
Doug Wong
2024.09.19
I went to Pick-n-Pull to help a friend find a replacement tailgate for his Ford F-150. We found a good one but, unfortunately, the truck was parked back to back with another vehicle so the tailgate couldn't be removed. There was no one who could move the truck to give us access because it was nearly closing time when we found it. We were told to come back the next day, and the cashier agreed to waive the $2 admission for a return visit since we had already paid it and weren't able to buy the part we wanted. When my friend returned the next day, he was told it might take a week before they could move the truck. Hopefully, no one else buys the part. In the meantime, I've given this place a neutral rating.
Maria Bawkovy
2024.09.11
i came here for a door for my car. i was told that i could come in until 5:30. i was stuck in traffic so i arrived at 5:26 knowing i would be quick as they close at 6. they tried to refuse to let me in even though it wasn’t 5:30 yet, but after going back and forth they finally agreed to let me in. i told the lady working there that my husband was a couple minutes away and he would help me with my car and he had the tools so i just had to wait 3 minutes for him. she refused to let him in so i had to go by myself, but im small so obviously i couldn’t get the door by myself and couldn’t figure out how to take it off without my husband. bigger blonde lady and other brunette lady were both so rude ive never had anyone this rude to me in my life they even yelled at me. the brunette lady was even sarcastic with me when i left with no parts saying the part wasn’t there. i said yes it was but i couldn’t do it by myself obviously. she even laughed at me. i never want to come to this place again these ladies are so rude and im gonna tell my friends not to come here either to not go thru this either. will not be coming back. these ladies should be fired for terrible and rude customer service