NorCal Carpet Broker Reviews

Excellent rating

5.0 | 127 reviews

Verified Company

NorCal Carpet Broker

norcalcarpetbroker.com Visit this website

Reviews

5.0

| 127 total

5 stars

122 pcs

4 stars

5 pcs

3 stars

0 pc

2 stars

0 pc

1 star

0 pc

Source filter

127 pcs

Verified

Becky Bogener 2025.11.15

We recently purchased carpet for our home & chose NorCal Carpet due to its great reputation in Shasta County. Hilary was very helpful & quickly helped us find the carpet we were seeking. We were impressed with the selection of carpets-starting at very affordable prices but also having other higher grade carpets to insure a wide selection of choices. Hilary placed the order & it arrived & was installed exactly as she had indicated. Our installer was outstanding! He started early in the morning & stayed into the evening to insure it was finished in one day. His work was meticulous & thorough-job very well done. We highly recommend using NorCal for all of your flooring needs!

John Blackburn 2025.10.13

I have done business with NorCal carpet broker multiple times now and I could not be more impressed with their knowledge, customer service and price. If you are in the north state I highly recommend getting your flooring from them.

Gary and Janet Black 2025.10.10

Austin and staff has been extremely helpful and knowledgable in floor remodeling. He also contracts excellent top rated installers. I,ve been very pleased with NorCal Carpets and Floors.

Alvin Yrigoyen 2025.10.04

Very happy with the way they handle business, great product, their installer was by far the best !!!

Nichole Hamann 2025.09.26

I was referred to Nor Cal Carpet Brokers by a friend of a friend after trying a couple of other local places and either getting completely ghosted or having too much of a salesman vibe for buying flooring. I dealt with a few people in my process from Austin, Brian, Hillary, and the installers Chad and Scott. From the first interaction with Austin I felt he had my vision and budget in mind. I never felt pitched or sold on anything. He was very informative and explained the process and products on the market to where I could understand as a layman. I also dealt with Brian as I changed my mind a couple times, and he was just as great as Austin! He helped me find a good carpet for the right price. This place had the absolute BEST customer service ever! I feel like these days it’s hard to find both good workmanship and good customer service in a package deal and this place delivered on both of those things. I had several hiccups in other parts of my remodel and Austin was there to help me through the process to make the flooring part go as smooth as possible so I could deal with all the other things that came up. He was always in communication on updates as they came up which I appreciate. The installers were very efficient, timely and personable as well! I would highly recommend this place!!!

I was referred to Nor Cal Carpet Brokers by a friend of a friend after trying a couple of other local places and either getting completely ghosted or having too much of a salesman vibe for buying flooring. I dealt with a few people in my process from Austin, Brian, Hillary, and the installers Chad and Scott. From the first interaction with Austin I felt he had my vision and budget in mind. I never felt pitched or sold on anything. He was very informative and explained the process and products on the market to where I could understand as a layman. I also dealt with Brian as I changed my mind a couple times, and he was just as great as Austin! He helped me find a good carpet for the right price. This place had the absolute BEST customer service ever! I feel like these days it’s hard to find both good workmanship and good customer service in a package deal and this place delivered on both of those things. I had several hiccups in other parts of my remodel and Austin was there to help me through the process to make the flooring part go as smooth as possible so I could deal with all the other things that came up. He was always in communication on updates as they came up which I appreciate. The installers were very efficient, timely and personable as well! I would highly recommend this place!!!

I was referred to Nor Cal Carpet Brokers by a friend of a friend after trying a couple of other local places and either getting completely ghosted or having too much of a salesman vibe for buying flooring. I dealt with a few people in my process from Austin, Brian, Hillary, and the installers Chad and Scott. From the first interaction with Austin I felt he had my vision and budget in mind. I never felt pitched or sold on anything. He was very informative and explained the process and products on the market to where I could understand as a layman. I also dealt with Brian as I changed my mind a couple times, and he was just as great as Austin! He helped me find a good carpet for the right price. This place had the absolute BEST customer service ever! I feel like these days it’s hard to find both good workmanship and good customer service in a package deal and this place delivered on both of those things. I had several hiccups in other parts of my remodel and Austin was there to help me through the process to make the flooring part go as smooth as possible so I could deal with all the other things that came up. He was always in communication on updates as they came up which I appreciate. The installers were very efficient, timely and personable as well! I would highly recommend this place!!!

I was referred to Nor Cal Carpet Brokers by a friend of a friend after trying a couple of other local places and either getting completely ghosted or having too much of a salesman vibe for buying flooring. I dealt with a few people in my process from Austin, Brian, Hillary, and the installers Chad and Scott. From the first interaction with Austin I felt he had my vision and budget in mind. I never felt pitched or sold on anything. He was very informative and explained the process and products on the market to where I could understand as a layman. I also dealt with Brian as I changed my mind a couple times, and he was just as great as Austin! He helped me find a good carpet for the right price. This place had the absolute BEST customer service ever! I feel like these days it’s hard to find both good workmanship and good customer service in a package deal and this place delivered on both of those things. I had several hiccups in other parts of my remodel and Austin was there to help me through the process to make the flooring part go as smooth as possible so I could deal with all the other things that came up. He was always in communication on updates as they came up which I appreciate. The installers were very efficient, timely and personable as well! I would highly recommend this place!!!

Reply from NorCal Carpet Broker 2025.10.03

Wow, thank you so much for taking the time to share your experience and for the amazing photos too — they look fantastic. We’re so happy we could help you with your flooring and it truly means the world to us to know you’re happy. We’re so grateful for your support and can’t thank you enough for such a thoughtful review!

Dan Riordan 2025.08.29

We couldn’t be happier with the carpet. It was a one man crew and his attention to detail was exceptional! And the showroom staff were knowledgeable, friendly, and got us scheduled right away. It was a great experience and is the only flooring place we’ll recommend.

Rachel DLT 2025.08.23

Super nice people from the customer service to the installers. With a free quote and quick install,. offered me more expensive alternative because they ran out of the flooring I originally chose 🌞 way better price than Big Brand stores in Redding

Mark Henderson 2025.07.27

NorCal Carpet Broker is a throw-back to a time when stores were run by local proprietors. They return your calls, show up at the job site when they say they will and have excellent installers. Do yourself a favor and leave the big boxes alone.

Olga Caccamo 2025.07.25

NorCal Carpet Broker was amazing! They did our carpets in our rental home approximately 10 years ago. When it was time to replace the carpets we called the store and they still had all the measurements on file. Since we live 200+ miles away the installation and details were all handled remotely and the whole process went very smoothly. We were extremely happy with the price and efficiency of their work.

Chris & Cassie Cable 2025.07.20

NorCal Carpet did a fantastic job installing our new carpet and laminate flooring. Scott was an amazing installer. We are extremely satisfied and impressed with the service and end product!

Carol Ramos 2025.07.18

Ben Beers 2025.07.02

NorCal Carpet is the best! Honesty, integrity and a great selection of floor covering. Worked together on many jobs with Brian and he is a true professional!

John Tasello 2025.06.24

Austin and the staff at the store were very helpful in selecting the best flooring for our home and scheduling the installation. Chad was our installer and his work was impeccable. We could not be happier with our experience with Nor-Cal Carper Broker.

Niko Edwards 2025.06.22

NorCal Carpet Broker was awesome in every step of the process. Austin and his staff were very helpful from the moment we walked into his store. They have a very large selection of flooring to choose from and are very knowledgeable in the product they carry. Once we decided on our flooring, Austin was very helpful in quoting us a price and was very transparent on what everything cost. The installation of our carpet went smooth, and the installer was very professional and courteous the entire visit. I would highly recommend NorCal Carpet Broker for anyone wanting flooring in the North State!

Bryan Leovy 2025.05.24

Brian came out and helped me when I stopped in front of his store to fix my car. A really nice guy!

Jo Christian 2025.05.17

NorCal Carpet Broker is our go to flooring company. They just completed installing wood flooring in our family room and bedroom and it’s looks Great! What I really like is after 2+ years of our last flooring job we are dealing with the same person at Nor Cal. Austin knows what we like, hand picked his installer Chad and went the extra mile to deliver another beautiful job. I highly recommend Nor Cal Carpet Broker!

Reply from NorCal Carpet Broker 2025.05.30

Thank you so much for the kind words!

Lance Martin 2025.05.16

NorCal Carpet Brokers is a great place to get carpet, vinyl and wood flooring we have used them several times, the pricing is great the installers are professional and the customer service from Brian and his team is outstanding! I would recommend this family owned, Anderson place of business to everyone!

April Martin 2025.05.16

We have used this company several times and have never been disappointed. They are amazing people and doing an amazing job and pricing is very very good as well and good quality. I would recommend them to anybody.

Susan Adams 2025.04.17

Brian and his son could not have been more helpful picking out the perfect flooring for our home. Scott their installer was absolutely maticulious putting the floors down. Total perfection.

Robey B 2025.03.13

A real gem!! I was greeted by Hilary and Austin on 2 separate days. They were both enthusiastic, helpful and sincere. I'm still stunned that I've been driving past here for years, and had never stopped inside. These guys are the real deal. Don't waste your time at the big box stores, this is truly an incredible business for downtown Anderson. I'm planning my next remodel around these guys!! Great job, thank you both!!

Company activity

Claimed Profile
Displaying Reviews
Replies To Reviews In Weeks
Replied to 9% of reviews
Top Rated Certificate

About NorCal Carpet Broker

2035 North St, Anderson, CA 96007

TOP 5 Trustindex Features

100+ Review Platforms

40 Breathtaking review widgets

Easy review collection

Review image generator

Review e-mail signatures

Create a Free account