We recently purchased carpet for our home & chose NorCal Carpet due to its great reputation in Shasta County. Hilary was very helpful & quickly helped us find the carpet we were seeking. We were impressed with the selection of carpets-starting at very affordable prices but also having other higher grade carpets to insure a wide selection of choices. Hilary placed the order & it arrived & was installed exactly as she had indicated. Our installer was outstanding! He started early in the morning & stayed into the evening to insure it was finished in one day. His work was meticulous & thorough-job very well done. We highly recommend using NorCal for all of your flooring needs!
Advertisement
I was referred to Nor Cal Carpet Brokers by a friend of a friend after trying a couple of other local places and either getting completely ghosted or having too much of a salesman vibe for buying flooring. I dealt with a few people in my process from Austin, Brian, Hillary, and the installers Chad and Scott. From the first interaction with Austin I felt he had my vision and budget in mind. I never felt pitched or sold on anything. He was very informative and explained the process and products on the market to where I could understand as a layman. I also dealt with Brian as I changed my mind a couple times, and he was just as great as Austin! He helped me find a good carpet for the right price. This place had the absolute BEST customer service ever! I feel like these days it’s hard to find both good workmanship and good customer service in a package deal and this place delivered on both of those things. I had several hiccups in other parts of my remodel and Austin was there to help me through the process to make the flooring part go as smooth as possible so I could deal with all the other things that came up. He was always in communication on updates as they came up which I appreciate. The installers were very efficient, timely and personable as well! I would highly recommend this place!!!
Reply from NorCal Carpet Broker
2025.10.03
Wow, thank you so much for taking the time to share your experience and for the amazing photos too — they look fantastic. We’re so happy we could help you with your flooring and it truly means the world to us to know you’re happy. We’re so grateful for your support and can’t thank you enough for such a thoughtful review!
Advertisement
NorCal Carpet Broker was amazing! They did our carpets in our rental home approximately 10 years ago. When it was time to replace the carpets we called the store and they still had all the measurements on file. Since we live 200+ miles away the installation and details were all handled remotely and the whole process went very smoothly. We were extremely happy with the price and efficiency of their work.
Advertisement
NorCal Carpet Broker was awesome in every step
of the process. Austin and his staff were very helpful from the moment we walked into his store. They have a very large selection of flooring to choose from and are very knowledgeable in the product they carry. Once we decided on our flooring, Austin was very helpful in quoting us a price and was very transparent on what everything cost. The installation of our carpet went smooth, and the installer was very professional and courteous the entire visit. I would highly recommend NorCal Carpet Broker for anyone wanting flooring in the North State!
NorCal Carpet Broker is our go to flooring company. They just completed installing wood flooring in our family room and bedroom and it’s looks Great! What I really like is after 2+ years of our last flooring job we are dealing with the same person at Nor Cal. Austin knows what we like, hand picked his installer Chad and went the extra mile to deliver another beautiful job. I highly recommend Nor Cal Carpet Broker!
Reply from NorCal Carpet Broker
2025.05.30
Thank you so much for the kind words!
Advertisement
NorCal Carpet Brokers is a great place to get carpet, vinyl and wood flooring we have used them several times, the pricing is great the installers are professional and the customer service from Brian and his team is outstanding! I would recommend this family owned, Anderson place of business to everyone!
A real gem!! I was greeted by Hilary and Austin on 2 separate days. They were both enthusiastic, helpful and sincere. I'm still stunned that I've been driving past here for years, and had never stopped inside. These guys are the real deal. Don't waste your time at the big box stores, this is truly an incredible business for downtown Anderson. I'm planning my next remodel around these guys!! Great job, thank you both!!
Advertisement