My All South

myallsouth.com

My All South Reviews

GOOD rating
4.3
88 reviews Verified
My All South
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Reviews ( 88 ) 4.3

Jennifer Cooper
Jennifer Cooper
2023.10.14
If you are in the market for appliances, I highly recommend seeing ‘JJ’. He has been in the business for over 20 years. He will educate you and answer all of your questions. You can tell he puts his customers first.
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Nancy Wideman
Nancy Wideman
2023.10.11
My delivery went great thanks to Lawrence Bishop and Jonathan Green .
John Wilkinson
John Wilkinson
2023.08.12
Reasonable price, very helpful, no high pressure sales tactics. We highly recommend AllSouth!!!
Gina Lumsdon
Gina Lumsdon
2023.07.27
We had Erich Weber come to repair our fridge handle. He wasn’t told the exact details of what we needed but he was prepared and so fast! He was so nice and even loved on my pups. Allsouth is the best! Thank you Erich!
Greg Kessler
Greg Kessler
2023.02.20
I highly recommend to verify all online prices before placing an order. In my recent experience, I had placed an order worth $719.70, only to discover 4 days later that the price was incorrect and had been updated to $1,799.00. So much for this statement "To ensure 100% satisfaction we will be contacting you shortly to confirm your order and to review your final price including any delivery costs that may apply."
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R Hodges
R Hodges
2023.01.29
I love All South. Everyone was very professional, but especially the delivery/installation crew Luke and Jaylen. I received my new Speed Queen washer and last week. They were on time, careful and concerned about tracking in my home since it had rained. Their installation and removal of my old set was quickly and carefully done. So impressed with their processes
Addendum to previous review This is an addendum to my first review, which was extremely negative about my experience with AllSouth Appliance. In my first review, I noted that my dishwasher was dysfunctional from the beginning and a necessary part took 2 months to arrive. That was not my concern because I know we have supply chain issues from the pandemic and the dishwasher was a second one for me so I at least had one functional dishwasher. My negative review was because I could not get anyone to communicate with me about the status of my repair. Since then, the manager of the Huntsville branch (Tim Carrick) has communicated with me. More importantly, I want to emphasize that Erich Weber, the representative from AllSouth that I have had the most experience with, has ALWAYS been trustworthy and honest with me. In fact, it is because of his expertise, his professionalism, his kindness, and the fact that he has always gone above and beyond usual customer service to help me - that is the only reason that I would recommend AllSouth Appliance as a company. If Erich Weber was the only representative of AllSouth, then I could wholeheartedly give a 5-star review. Unfortunately, he works with others who do not have the same approach to customer care. If AllSouth was committed to customer care, Erich Weber is their best representation.
Lisa Jett
Lisa Jett
2022.12.16
Great Company! Fast delivery and install!!
Victor Vasile
Victor Vasile
2022.12.16
Erich was extremely thorough and also while here he helped troubleshoot another new appliance
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Diana Davidson
Diana Davidson
2022.12.13
I'm only giving 1 star because I have to choose one for this review to post. If I could, I would give AllSouth Huntsville a minus 10 stars. I moved into a new home this fall and purchased almost $30,000 of new appliances from AllSouth in Huntsville, AL. One of my KitchenAid dishwashers malfunctioned immediately. AllSouth sent a serviceman to repair the machine. He said it needed a gasket that would have to be ordered. It took 2 months for the gasket to arrive. I was extremely patient about this extended time interval of having a non-functional dishwasher but it was a second machine for me and I did not want to make a problem for the company when it was not a major problem for me. When the serviceman came to finally repair the machine, he discovered other problems and said that the machine would have to be replaced. This was a Friday morning and I asked him to PLEASE relay a message to the Huntsville AllSouth manager to give me a call by the afternoon so that we could arrange whatever needed to be done. It was important that I have a schedule because I have been recently diagnosed with cancer and would be receiving daily radiation therapy. Five days later and the Huntsville manager has still not called me. I contacted the AllSouth CEO by email and I have not heard back. At this point, I suspect that I will have to get in touch with KitchenAid and let them know that AllSouth is an extremely poor representative of their brand. I cannot stress enough that AllSouth Huntsville should be avoided at all costs. They sold me a defective machine and have made NO efforts to correct the situation. At this point, I suspect my only options are to pursue legal remedies.
Reply from My All South 2022.12.14
Mrs. Davidson, we are in receipt of your review and very disappointed in the service you have received. I have forwarded your complaint to our customer service manager. I'm sorry the earlier repair didn't solve the DW problem, we will be contacting you shortly to find the quickest solution. I do not see your email in my inbox, but I assure you I am interested in satisfying your situation and we are on it. My direct desk line is (205) 795-7059 if you wish to discuss further. Look for a call after 8:00 a.m. Thank you for letting me know what transpired. Tyler Hillman
Scotty Arredondo
Scotty Arredondo
2022.11.14
Eric Jackson
Eric Jackson
2022.10.30
Bill Campbell
Bill Campbell
2022.10.03
Delivery was on time,competent and professional. Our delivery professional was Nick Wolf. Thanks for the good work. Good company.
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Cristina Newton
Cristina Newton
2022.10.01
Dishwasher was damaged when installed. Now it’s leaking. A technician was sent out to “fix” it but it’s still leaking.
alice mockensturm
alice mockensturm
2022.09.10
Nice people but showroom was in disrepair.
MARK MULLICAN
MARK MULLICAN
2022.08.15
William Mullins
William Mullins
2022.08.05
Earl and his partner set up the freezer very nicely. Many thanks!!!
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Allan Guess
Allan Guess
2022.05.27
Purchased a Speed Queen washer and dryer from the Huntsville store and the salesman (Marquez) was very nice and he was knowledgeable about various washer/dryer brands and their features. The set was delivered and setup today (5/26/2022) as scheduled. The delivery guys (Earl and Luke) called ahead and worked together well to get the old units out and the new units in even while it was raining. Once the washer and dryer were installed they ran both to be sure everything was functioning. Very happy with the experience.
Michael Achord
Michael Achord
2022.05.20
This is a month late but I can’t thank Jeremy jones enough. We bought a washer and dryer and came back to get our fridge because of this man. Please never feel intimidated to go in there this man knows his stuff and and is super helpful when it comes to narrowing down your choices. Because let’s face it, you never walk into choosing appliances with just one choice. And the best thing was he did it with no pressure and his help was definitely no driven by us choosing a cheaper appliance. He listened to our needs and gave us his honest opinion. I can’t leave out their delivery crew. I think one man’s name was Robert but I can’t find the cards they gave me. They were amazing on both deliveries, they were either early or at the beginning of the delivery window and were super respectful.
Richetta Wilkerson
Richetta Wilkerson
2022.05.04
If you are looking for great customer service please let this store be the last place you go. No customer service.😩