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Reviews ( 29 )
Vicky resuello
2024.10.23
I am one of the client of Metrowest Building Services Ltd.Mr Simon Wang is very helpful,efficient and responsive person.He listened of what is your concerned and fix it as much as he can. Services are great! I am highly recommend 👌.
Thank you for your favorable review, Vicky.
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d h
2024.10.18
As a strata council president, I am 100% satisfied by the service provided by Metrowest Building Services Ltd. for the last 5 years. Thank you very much Simon.
Thanks, D H, for your favorable review. We are happy at your satisfaction.
Chan San
2024.09.22
I am pleased to share my positive experience with Metrowest Building Services Ltd. Since 2017, Simon has been instrumental in helping Park Central restructure our strata. His guidance has been invaluable in keeping us on budget and ensuring that our council remains compliant with all legal requirements.
As a result of Simon's efforts, we have not only achieved a healthy CRF fund but also maintained one of the lowest strata fees in the Lower Mainland. I highly recommend Metrowest Building Services for their professionalism and expertise in strata management.
Thank you very much, Chan, for your favorable review.
JIMMY HUANG
2024.09.01
I highly recommend Simon for any landlords looking to rent out their properties. His dedication and expertise took a lot of stress off my shoulders, and I am very pleased with the tenants he found. I will certainly be working with him again in the future!
Thank you very much for your favorable comments, Jimmy.
Sato
2024.05.03
Excellent service! One of the best property management companies in Vancouver lower mainland! Mr. Simon Wang is a very professional, efficient, empathetic hard worker! Most importantly, his fee is really reasonable. Highly recommend!
Thank you, Sato, for your positive review and we are glad that you are satisfied.
Metrowest Service Team
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Julia Julia
2023.09.10
As a client of Metrowest Building Servicea, I experienced their unbelirevable service team and found that they provide such services as being professional, standsized, considerable and detailed. They worked realy hard in a timely manner. 👍👍👍 They helped us with resolving many previous issues and preventing the potential ones. Metrowest is a trustable agent. Thank you🙏🙏🙏
Thank you very much for your favorable comments, Julia. We are glad to see that our clients are happy at our services.
Yi Zhang
2023.08.22
I have enjoyed working with our property manager. He’s so patient and helpful!
Thanks, Yi, for your favorable review. We are glad that you are satisficed at our service.
jin zhang
2023.06.06
Great Services! Wonderful website! I love this multiple full services. Mr. Simon, Thank you so much for your excellent services, and I think this site is a super idea! Your companies are truly professional. We made our choice of a five gold star management company and they have turned out to be the best management company we have ever had.
Thanks, Jin, for your favorable review. We are happy that you are satisfied.
shirley zhao
2022.11.18
Professional team. Good service.
Thanks, Shirley, for your favorable reviews.
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Amit Melon
2022.11.16
Metrowest has been the management company of our strata for about 1.5 years. It is a great source of information and guidance as a new homeowner. The manager is easy to communicate with. We are lucky to have this management company.
Thank Amit for your favorable review.
Eric Wen
2022.11.01
Metrowest was helping manage my rental unit and I am very impressed by their services. The rental manager not only dealt with the tenant, he also helped fix the issues with the door and the baseboard heater. Very much appreciated!
Thank Eric for your favorable review.
Tiffanyyy
2022.08.05
Team Simon🙌🏻
Thanks, Tiffanyyy, for your good review.
Chen Sheila
2022.06.14
This company is very helpful and trustful.
Thanks, Sheila, for your favorable review.
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Tina Zhang
2022.06.09
Thanks Julie for your favorable review.
Yi Ge
2022.01.12
I have enjoyed working with our new property manager. He's professional, helpful, and was very patient with our many questions!
Thanks, Yi, for your good review. We are happy that you are satisfied.
Saif Stevens
2022.01.12
Simon wang is a caring person and he respects his job. Professional; will clear up any confusion on anything and easy to work with. I highly recommend.
Thanks, Saif, for your favorable review.
Yvonne Zhao
2021.12.08
Metrowest Building Services is a trustworthy property rental provider. Mr. Simon Wang professionalism tailors to his clients' needs.
Thanks, Yvonne, for your favorable review.
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Tony Chang
2021.12.01
Simon Wong is an experienced and capable strata and property manager, he serves his client best interests, I highly recommend him.
Thanks, Tony, for your favorable review.
G T
2021.11.03
Metrowest is an awful property management company.
Despite the owner's, Simon, years of alleged experience as a property manager, he functions like he is still learning his own job.
Metrowest has been unresponsive to communications, unorganized, provided incorrect information on multiple occasions, and overall seems unfamiliar with the strata property act. During Metrowest's management in our building, no projects were ever completed. Easy things such a request to a copy of the bylaws. Slightly harder things such as requesting for clarity on a bylaw would never be responded to as it seems like Simon does not understand the bylaws himself. Communications with trades were missed leading to missed appointments costing our strata money. Notices were printed out riddled with errors including wrong dates and times leading to confusion among residents. During our AGM, Simon has taken not one, but three personal calls wasting everyone's time.
Simon has been eager to please and was initially friendly. However, this made him an ineffectual as a property manager. Favors were unfairly granted to residents clearly disregarding bylaws. When called out on his errors, Simon has become stubborn, unresponsive, and passed blame onto other parties. Bylaws would also go unenforced as it would result in more work for him.
If you're seeing the positive reviews on Metrowest here and are considering their services, I strongly suggest you interview them with some harder questions to get a better understanding of how Simon would handle scenarios. You should also get in writing a minimum response time from them, otherwise your residents may never hear back. I also suggest you get some competing quotes because per our finances, Metrowest charges more than major property management companies per unit while providing minimal services. If you are a newer strata that overall unfamiliar with property management, definitely consider several other property managers because this would be an environment where Metrowest's lack of ability would go unnoticed while he charges above average for services an inexperienced intern can do. Lastly, there are multiple other property management companies that can provide services in Mandarin in the lower mainland.
Dear G T,
Thank you for leaving a rating. As a small local business, any rating, positive or negative, has a big effect on us.
We are sorry to hear that you had a bad experience with us although we cannot know if we ever manage or managed your building. It does not look like our company in the comments you left. We will investigate the details in your comments. Meanwhile, if you wish, please contract us on info@metowestbs.com to discuss your concerns and we will try our best to help resolve it.
Metrowest Building Services
Yumiko Suzuki
2021.10.11
I don't usually leave reviews but want to write something this time. My tenant got me a lot of fines for noise and garbage, and he won't pay. I tried everything by myself but nothing is working. Eventually my friend referred me to Simon, he helped me to get some of the fines waived and got the tenant to pay for most of it. I am very happy with the quality service.
Thanks, Yumiko, for your favorable review.