This company stole my money. I do not think they are real. This is a SCAM.
In July I sent a deposit for my door and custom paint. The day of install there was a no show and they claimed car trouble. There was a reschedule after I had to follow up multiple times they no showed on that date too. I get responses to my texts with excuses and after asking for my money back for over 2 months have not received it. I am reporting them to all outlets.
Chris and his team were incredibly friendly, making it easy to contact and stay in touch. They arrived promptly, equipped with the necessary tools, and efficiently replaced our current door with the new one. Despite the rain on the work day, they persevered and completed the job successfully. I’ve saved their number and will reach back out to them again for any future needs that may arise. Thank you, Metro Cellar Door, for your exceptional service!
Reply from metrocellardoor.com
2025.11.21
Thank you so much, Wade! We truly appreciate your thoughtful review. We’re glad to hear that Chris and the team made the process smooth, friendly, and efficient from start to finish. Even with the rain, they take pride in getting the job done right, and it means a lot that you noticed their dedication.
We’re grateful you chose Metro Cellar Door Bilco Pro, and it’s an honor to know you’ve saved our number for future needs. Whenever you need us again, we’ll be here and ready to help. Thank you for the trust and the kind words!
We’re grateful you chose Metro Cellar Door Bilco Pro, and it’s an honor to know you’ve saved our number for future needs. Whenever you need us again, we’ll be here and ready to help. Thank you for the trust and the kind words!
The guys at Metro Cellar Door did an outstanding job installing our Bilco doors. From start to finish, they were professional, knowledgeable, and detail-oriented. The doors fit perfectly, open and close smoothly, and the installation looks clean and secure. They showed up on time, worked efficiently, and left the area spotless when finished. It’s clear they take pride in their work, and it really shows in the final result. I’d highly recommend!
Reply from metrocellardoor.com
2025.09.18
Thanks! We're so glad you're happy with the Bilco door installation. We appreciate your recommendation and kind words!
Chris and his team at Metro Cellar Door did a great job installing our new cellar door. The old door was heavy and ill fitting. Because of the dimensions and slope of the door they had to do some additional maneuvering of pipes and placement of the door. The new look is much cleaner and easier to open. Thanks Chris and team.
Reply from metrocellardoor.com
2025.09.17
Mike, thank you for your business. This one was a bit more involved but it turned out great. Thank you for the pics too.
Chris and his team were amazing. They took my old, rusted doors and were able to lower them to a more manageable height, replace with more functional doors, and paint them the exact color I wanted. They were clean, quick, respectful, and very reasonably priced! Definitely would look to use them again!
Reply from metrocellardoor.com
2025.08.07
Thanks Damien! We’re glad you’re happy with the results and truly appreciate your kind words. Looking forward to helping you again in the future!
Metro Cellar Door Bilco Pro installed a sidewalk cellar door in front of our bakery. It blends in so well with the sidewalk, and it's incredibly strong. We now have easy basement access for deliveries without worrying about safety. Thank you!
Reply from metrocellardoor.com
2025.07.03
Thanks Ryan! We're happy the new door is working well for your space and making things easier and safer.
Chris was great ! Amazing job. Took pictures and videos to show me after job was completed. Would recommend 👍
Reply from metrocellardoor.com
2025.06.10
Thanks Caryn! We’re glad you were satisfied with the Bilco door installation. We appreciate your recommendation and look forward to helping with any future projects!
Metro Cellar Door, replaced two of our rotten wooden basement doors with metal fire doors. We could not be happier, they did an excellent job and went above and beyond what we had expected.
Highly recommend them if you’re looking for quality work. Chris the owner Is the nicest and most easy going you can meet.
Reply from metrocellardoor.com
2025.05.27
Thanks Nestor! We’re thrilled to hear you’re happy with the results. It was our pleasure to go the extra mile and deliver the quality you deserve.
We had Metro install a Bilco door for basement access. They did a great job and were very neat. I would recommend to anyone that needs Bilco Doors installed!
Reply from metrocellardoor.com
2025.05.27
Thanks Michael! We’re glad you’re happy with the Bilco door installation and appreciate your recommendation!
My cellar door was in bad shape, leaking so bad, drafty and was able to see daylight the the rust holes. Bilco pro door came and replaced the entire set up at a great price! I’m very happy with their courtesy and professionalism and they left the area spotless!!! 5 star would recommend to friends and family! Would definitely use them again (but they did such a great job I doubt I’d need them)!
Reply from metrocellardoor.com
2025.05.07
Thanks Andrew! So glad you’re happy with the new setup — and we really appreciate the shoutout and support!
Faaaantastic. I needed a fire door for my garage. Called around to get quotes and it was insane. Metro were super affordable. Scheduling was a breeze. They were fast and work was top notch .Very professional.
Reply from metrocellardoor.com
2025.05.01
Thanks Gerard! Glad we could make it easy and get it done right without breaking the bank.
Chris is an excellent mechanic. He removed the old Bilco door I had, and perfectly installed the new one. Also a Bilco door. For a very reasonable cost.
He also carted away all parts from the old door. Which was a great convenience that I didn’t even expect.
Reply from metrocellardoor.com
2025.05.01
Thanks Benny! Really happy everything turned out great and that we could make things a bit easier.
I recently had new doors installed by this company and I'm so happy with them! The installers were professional and efficient, and the doors look great. I highly recommend their services."
Reply from metrocellardoor.com
2025.04.27
Thanks for the kind words, Byron! We're thrilled you're happy with your new doors!