Little Princess Spa® Pembroke Pines - Birthday Party Place & Spa for Kids

littleprincesspa.com/pembrokepines

Little Princess Spa® Pembroke Pines - Birthday Party Place & Spa for Kids Reviews

Excellent rating
4.7
315 reviews Verified
Little Princess Spa® Pembroke Pines - Birthday Party Place & Spa for Kids
%title%

%offer%

Reviews ( 315 ) 4.7

Veronica Martinez
Veronica Martinez
2024.07.02
Great place to have a birthday party for little princes, but sometimes they don't have enough personal for the amount of kids. But they are really great with kids and everything
Advertisement
niha
niha
2024.07.02
Nithya Mathai
Nithya Mathai
2024.07.02
We had a wonderful time!! Will be back again
Rosa Quintero
Rosa Quintero
2024.06.21
Amanda Raimondi
Amanda Raimondi
2024.06.11
Please do not waste your time spending any kind of money at this horrible horrible business they only serviced two of the things that they said that they would do that I booked and they were very rude especially the business owner then they try to play the role that I was an angry black woman and said that I must’ve told them to change my service also said that I refused service for myself and let my niece get her service obviously I didn’t take the service because I didn’t like how they were and they were doing a horrible job they rushed my nieces nails didn’t even let them fully dry under the fan rushed to do her make up rush to do her hair when they say a temporary hair color and that they’re gonna spray the whole head they don’t they only sprayed a portion of her hair but you know what it is OK God gives people like that karma and I will be handling this personally with my lawyers and my bank because I’m disputing every last charge and the business owner is refusing to give me a refund and then as we’re emailing speaks on my finances And now is emailing me trying to force me to like the services i did not like the service and I wouldn’t recommend the ugliest frog to come here please stop emailing me because I am not taking the review down nor will I ever be returning not with the person Assuming that I am an angry black woman and that I’m only doing this because of my finances and I’m having a personal money problem which you also said that as well have a great day
Reply from Little Princess Spa® Pembroke Pines - Birthday Party Place & Spa for Kids 2024.06.11
Dear Amanda I called you today, left you a message, and also emailed you. Finally, I was able to speak with you on the phone. Unfortunately, it seemed your emotions were quite high, and you did not allow me to speak, raising your voice and being resistant during our conversation. The Mommy & Me Package is meant to be a bonding time for a magical moment with your child. It is not done by a cosmetologist as it states on our website . The package, starting at $129.00, includes three spa services: a mini relaxation, a mini mani, and a hairdo, finalized with a fashion show. Our hair color is not done on the whole head as it is explained on our website. Only the hairdo is colored to look good. Our staff does not switch services unless requested by you. Despite your being 30 minutes late for the appointment our staff still accommodate you and provided the full services. The spa was reserved exclusively for you and your child to bond, with two staff members dedicated to your service for a whole 1 hour as the package states. I am struggling to understand your frustration. I asked you several times to let me speak, but you refused. I would like to earn back your business if you are willing to have a genuine conversation. We appreciate our customers and strive to work with each one for their full satisfaction. Additionally, this is not a racial matter. At no moment was there any discrimination from our staffs. We serve all our customers regardless of their financial status, race, religion, or gender. We are here to help you if you would still like to have a respectful conversation. Sincerely, Management
Advertisement
Kati Calle
Kati Calle
2024.06.02
Amazing place!! My daughter loved it!!
Reply from Little Princess Spa® Pembroke Pines - Birthday Party Place & Spa for Kids 2024.06.10
Thank you see you back soon
Hannah. Ana Torres Moreno
Hannah. Ana Torres Moreno
2024.05.11
Excelent
Reply from Little Princess Spa® Pembroke Pines - Birthday Party Place & Spa for Kids 2024.05.14
Thank you for your remarks see you all back soon!!!
Marlene Marchena
Marlene Marchena
2024.05.10
Muy lindo cumpleaños de una niña
Reply from Little Princess Spa® Pembroke Pines - Birthday Party Place & Spa for Kids 2024.05.14
Thank you Marlene it was a pleasure !! See you all back soon
Marcie Harly
Marcie Harly
2024.05.06
Not good customer service. Manager was rude. I think they write their own “good” reviews unfortunately. Better off taking your child elsewhere
Reply from Little Princess Spa® Pembroke Pines - Birthday Party Place & Spa for Kids 2024.05.14
Hi Marcie I have review our client directory and have not found you as a customer. At this moment myself and staff have agreed you attend a location that is not related to our business. Please remove this review as this is a mistaken! I myself am always in supervision between all location and do not remember any situation of this matter in any of our locations past weekend. Also affirming that you have not attempted to contact our office in any situation. Thank you . Hi Marcie, we would like to extend to you our apologies regarding customer service. I await your call Marcie to best assist you! We're normally known for our exceptional attention to detail with over 6 years in business. We Look forward to earning back your business and clarify which location your attended! Thank you!
Advertisement
Joslany Gonzalez
Joslany Gonzalez
2024.03.25
Amazing experience my girls loved it!
Reply from Little Princess Spa® Pembroke Pines - Birthday Party Place & Spa for Kids 2024.03.28
Joslany Thanks for your review, Glad you all had great time! See you Back Soon ......
E P
E P
2024.03.18
Saniya was absolutely wonderful with our two year old princess. Thank you and your wonderful team of fairies at this location.
Reply from Little Princess Spa® Pembroke Pines - Birthday Party Place & Spa for Kids 2024.03.19
Amazing!!! A mature princess of 2 years of age is great to start pampering, I am glad we made it magical see you all back soonnnn!!!
guerda polycarpe
guerda polycarpe
2024.03.16
Reply from Little Princess Spa® Pembroke Pines - Birthday Party Place & Spa for Kids 2024.03.19
Have A Magical DAY!!!
Jennifer Gonzalez
Jennifer Gonzalez
2024.03.14
We had a wonderful time with a day spa appointment for my daughter’s birthday! Lexi and Carla were so sweet and with my daughter, her sisters and her friend. We’ll definitely be going back in the future, the girls were very happy!
Reply from Little Princess Spa® Pembroke Pines - Birthday Party Place & Spa for Kids 2024.03.19
Amazing Jennifer so glad we nailed it!!! Have A Magical DAY!!!
Advertisement
Sulynn Walker
Sulynn Walker
2024.03.01
Saniya was absolutely amazing
Reply from Little Princess Spa® Pembroke Pines - Birthday Party Place & Spa for Kids 2024.03.04
see you all back soon !!
Emmanuel Bernal
Emmanuel Bernal
2024.02.12
I was ready to book a birthday party for my daughter in this place and the young lady in charge didn’t care and she only provided the phone number to have more information and availability. They don’t care about selling or having new customers.
Reply from Little Princess Spa® Pembroke Pines - Birthday Party Place & Spa for Kids 2024.02.12
Good Afternoon Emmanuel So excited to receive you and your guests at any time. Booking office is open Mon-Fri. Unfortunately the staff on site is not fully knowledge of schedules, date, and availability. But keep in mind you can book any time of day on our WEBSITE and someone will contact you with final party details. Also keep in mind our on staff sight is either with a customer or supervising a party. For Better assistant please contact our full time booking office. Our Spa is open 7 days a week by appointments only. Please let me know how we can further assist you by contacting our Booking Office. Thanks have a magical Day!
Darlene Vazquetelles
Darlene Vazquetelles
2024.02.06
The place and concept is beautiful. My only issue after attending a birthday was the girls working there. They didn't seem too excited or interested in being there, were checking time contantly, messed up the girls’ names during the fashion show more than three times. It was pretty much a mess.
Reply from Little Princess Spa® Pembroke Pines - Birthday Party Place & Spa for Kids 2024.02.12
Good Afternoon Darlene Your feedback is very will appreciated. At the times of Fashion show pronunciation can be definitely hard as for some people they are not bilingual. I am sorry our staff missed the mark. All services where provided and birthday mom did have magical moments experience. Thank you
Johanna Alvarez
Johanna Alvarez
2024.02.02
I wanted to thank Little Princess Spa for making my daughter’s 5th bday celebration such a magical time!! Everything was sooo beautiful and the staff was amazing! Special recognition to my beautiful fairies Carla, Milagro and Tia you girls were extraordinary! You girls are very well experienced in hosting a party, I didn’t have to move a finger! Also special recognition to our event coordinator Tassie thank you for all your help and assistance. And to the wonderful manager Priscila for being so sweet and Helpful and for answering all questions in such a prompt manner. Will definitely recommend you guys to others and we will come back soon! A+++++++
Reply from Little Princess Spa® Pembroke Pines - Birthday Party Place & Spa for Kids 2024.02.12
aaawwww Johanna, Thank you for putting the trust on us to making magical moments for your princess and guest. We strive for excellence. HOPE TO SEE YOU ALL BACK SOONNNNN!!!!
Advertisement
Anna Mazariegos
Anna Mazariegos
2024.01.21
Carla is an awesome person. Did an amazing job.
Reply from Little Princess Spa® Pembroke Pines - Birthday Party Place & Spa for Kids 2024.02.12
Thanks for the feedback, Have Magical Day !!!
Glentisha Johnson
Glentisha Johnson
2024.01.14
Amber and Karla was amazing! They gave our girls an amazing experiences.
Reply from Little Princess Spa® Pembroke Pines - Birthday Party Place & Spa for Kids 2024.01.14
Thank you for your amazing review, See all you back soon!
Ronald Evans
Ronald Evans
2024.01.06
What an experience! My daughter celebrated 7 years and Saniya and Paris made her feel like the Princess that she is. The BFF package was a great idea for her to celebrate her day with her sister and cousin. If you have not booked your party yet then what are you waiting for. Your princess will truly enjoy an experience! Thank you again Saniya and Paris for your displaying great professionalism. My wife truly appreciated your positive energy from the moment you both greeted us at the door. We will definitely come back again and celebrate future birthdays.
Reply from Little Princess Spa® Pembroke Pines - Birthday Party Place & Spa for Kids 2024.01.14
So happy to know your family had a great time, this is what we strive for, see you all back soon!