Jack's Shack

jacks-shack.co

Jack's Shack Reviews

Excellent rating
4.8
82 reviews Verified
Jack's Shack
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Reviews ( 82 ) 4.8

Graham Thorpe
Graham Thorpe
2024.06.16
We spoke to a few conversion companies after purchasing our T6.1 Transporter and after speaking to Marc, Jack and Frankie at Jacks Shack in Kegworth got a great feeling about these guys. We discussed our requirements and these guys could not do enough to accommodate what we were looking for. When we picked up the finished conversion we were blown away by the workmanship and quality of finish. It was far and away above what we expected and can not thank them enough for their fantastic support right throughout this process. If you are looking for a conversion these guys are definitely worth talking to!!!
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Kirston Elton
Kirston Elton
2024.06.10
My camper van had been wired elsewhere and was faulty and needed a rewire plus curtains putting in. Jack's shack costed it and booked me in despite being busy as I needed the van for being self employed. It was ready in two days with all the work done to a high standard and my van is now awesome. They even wired in the tap on another day free. Will be going back there again when I have my extra window put in.
James Dwyer
James Dwyer
2024.03.08
A big thanks to Frankie, Marc and the team at jacks shack, who got my sprinter camper back on track, using their experience, and speed to insulate, install a floor, ply line and carpet my van midweek ready for use that weekend. They are a friendly approachable lot, and willing to share their ideas with what they feel will work best for you. Listen to what they say and put your trust in them and you won't go far wrong. I'll be revisiting as and when final parts arrive for their touch to complete this project. Thanks again guys.
Reply from Jack's Shack 2024.04.25
Hi James, Thanks for your feedback, we hope stage 2 of your build goes just as well. Looking forward to seeing your progress! Thanks, Jack's Shack
Steve Smith
Steve Smith
2024.02.28
Jack's Shack are the guys you need to build your van, your way. The attention to detail is beautiful and throughly well thought out. I love my van and showing it off all while without even realising it. That speaks volumes.
Reply from Jack's Shack 2024.04.25
Thanks Steve, always good to hear! Keep enjoying that van! Thanks, Jack's Shack
Mark Scullion
Mark Scullion
2024.02.25
I have been using Jack's Shack for a number of years now and have found the work required is always better than I expected, ie I had my fridge changed by one that was recommended and it was fitted and working while I waited, absolutely marvellous, thanks
Reply from Jack's Shack 2024.04.25
Great to hear Mark! We hope you have lots more trips booked for this year. Enjoy! Jack's Shack
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Penny Wilkinson
Penny Wilkinson
2024.01.20
Seriously - do not put your camper van into these guys' hands. The quality of workmanship is poor. You will end up having to take it somewhere else or fixing the issues they have created yourself. Note - they can remove reviews on Google - so this is the reason all reviews there are positive. Trustpilot and FB they cannot.
Reply from Jack's Shack 2024.01.25
Hi Penny, We have no record of you ever having been a customer of ours and cannot find your name on any of our systems past or present. If you are able to provide us with specifics regarding your complaint, we'd really like to be able to set things right with you. If you would like to engage with us about the issue with any work you may have had done at Jack's Shack, please get in touch on info@jacks-shack.co.uk Thanks, Jack's Shack
Richard Turner
Richard Turner
2023.08.14
Just to say huge thanks for the amazing paint job on the R32 guys. Truly stunning finish and the wheels !!!! Wow . Be back soon , its a five from me. ( if anyone needs an honest un connected review please feel free to message me . Been a customer since the boys started !
Reply from Jack's Shack 2024.01.25
Hi Richard, Always good to hear! Can't wait to hear about your trips this year. Thanks, Jack's Shack
Allan Griffin
Allan Griffin
2023.08.09
Reply from Jack's Shack 2024.01.25
Thanks mate!
Anita Burden
Anita Burden
2023.08.02
Lovely friendly team, really made my dreams come true with my coversation. Highly recommend 👌 ✌️thanks guys.
Reply from Jack's Shack 2024.01.25
Great to hear, thanks Anita! Kind regards, Jack's Shack
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Jessica Bosworth
2023.08.01 2023.08.01 | United Kingdom
Shockingly bad workmanship and they may steal your money. These guys are terrible at what they do. We paid them a lot of money to convert our van and they did half a shit job then called us and all the other clients to say come get your half finished vans we are going into liquidation. They changed their name on companies house then just started up with the same name (no longer limited) in kegworth. They kept all of our money, failed to pay up against the ccj we now have against them. Their workmanship was horrendous. We are still fixing all the stuff they botched now. Do not trust these wide boys. We they talk a good talk but I would many trust them to put a shelf up having seen their work let alone with a whole conversion.
John Tobin
2023.08.01 2023.08.01 | United Kingdom
Terrible It is a long and tragic saga, but I will keep this brief. JS were supposed to convert my friend’s crafter and complete it around a year ago, however they never finished it and worse than that: 1. They set it on fire 2. Said they were entering into receivership on 14 March 2023 3. Told us collect it or the liquidator will take possession of it 4. We have been left with the difficulty of remediating the fire damage and completing and the van still has so many defects Jack’s Shack Limited has now changed its name to Mountsorrel Campervan Limited, Jack’s Shack does not exist as a limited firm, see below: https://find-and-update.company-information.service.gov.uk/company/10910890 Do not trust these charlatans.
James Maden
James Maden
2023.07.18
The best convertors in the UK today, super friendly and do an amazing job
Reply from Jack's Shack 2021.09.08
Hi James, thanks so much for the kind review!
Chris Thornhill
Chris Thornhill
2023.07.07
Superb local business. The staff are warm and friendly, and their work is fabulous. We needed some last-minute pop-top maintenance before a weekend away and they were happy to help out. Great to know they are just down the road and will certainly be taking our van back for more mods.
Reply from Jack's Shack 2024.01.25
Hi Chris, Glad we could help. We hope you have had lots of great trips away since! Thanks, Jack's Shack
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Thomas Graham
Thomas Graham
2023.07.04
We had Jack's Shack convert our camper van for us back in 2019. We looked at a few different converters but loved the look of their vans and felt confident with the team after meeting them. In the years we've had the van we have had a few minor issues crop up, but every time Jack's Shack have been super helpful and resolved them on pretty much the same day. Highly recommended and if we were ever looking to upgrade our van with a new conversion in the future we'd definitely use them again.
Reply from Jack's Shack 2024.01.25
Hi Thomas, Always happy to help, keep us posted on any upgrades! Thanks, Jack's Shack
Joe Kalsi
Joe Kalsi
2023.06.27
Can’t recommend this company enough. I did lots of research and went and see other companies but as soon as I meet the guys, I knew this was the company I wanted to use. They went through everything and gave great advice. Nothing was too much trouble and were always on the phone for any questions. If you are looking to do a conversion use Jack’s Shack!
Reply from Jack's Shack 2024.01.25
Hi Joe, Thanks for your feedback! Hope you have had lots of amazing trips in your camper. Thanks, Jack's Shack.
tim murphy
tim murphy
2023.06.20
Have had our T6 VW Transporter for just over One year and couldn’t be more happy. On our recent travels the release lever on the front of the rock and roll bed snapped off. Contacted Jack’s Shack and Frankie asked us to send photos. We did and he then asked us to bring it in for repair. Even though they were in the middle of moving to Kegworth. We gave them a few days to get sorted and they told me to bring it in the next day if that was convenient for me. It was. Took the camper over and they were waiting for it. The speed, efficiency and professional approach they used to rectify the problem was 5* service. THANKS JACK AND ALL.
Reply from Jack's Shack 2024.01.25
Hi Tim, Thanks for your feedback, glad we could get you back on the road! Anything in the future just give us a shout, hope you have lots more trips planned for this year! Kind regards, Jack's Shack.
Peter Carrow
Peter Carrow
2023.06.08
We can highly recommend Jack's Shack for a brilliant camper conversion. We absolutely love ours - thanks Frankie and Lorna for a quality job. Pete and Liz
Reply from Jack's Shack 2024.01.25
Hi Peter, Great to hear! Hope you have lots more trips booked for this year! Thanks, Jack's Shack
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Kelly Spicer
Kelly Spicer
2022.12.16
My new go to place they fitted my vw with a new side canopy very reasonable price very professional. I like u can see in the garage and view their workman ship gives me new ideas for the future. Very friendly staff I will defiantly be back. If I could give more stars I would.
Reply from Jack's Shack 2024.01.25
Hi Kelly, Thanks for your feedback! Anything you need in the future don't hesitate to give us a shout. Thanks, Jack's Shack
PR
PR
2022.11.16
Many thanks to Jack, Lorna, Frankie and all the team. Jane and I were very pleased with the service and the relaxed atmosphere . They was no hard sell but we felt all the staff gave honest and professional information and all our questions were answered, every thing we asked for in our new campervan was provided . We highly recommend Jack's Shack . Prior to visiting Jack's Shack we attended the campervan show at NEC, Jack's Shack was by far the more informative and were able to deliver what we required In a very short time scale.
Reply from Jack's Shack 2022.11.18
Hi guys, thanks for the great review! We hope you have lots of great adventures in your new camper!
Iswaran Ramachandran
Iswaran Ramachandran
2022.11.02
I had a dream of one day of working anywhere in the country on a recreational vehicle. When Starlink internet services where launched I knew my dream would become a reality. I have known Jack, Mark as young kids and they were always innovative. We lost touch for a few years and I came to know about their company through my wife. I gave call and was answered by Mark and it was all positive. I showed them idea of having a Mobile office and there was never a doubt in their mind that this could happen. From sourcing of the Van. Designing the office and the installation of the Starlink was done with great thought and innovation. Thank you guys for making my dream a reality. I may be the first off grid working radiologist in the world. Well done guys and the whole team at Jacks shack!
Reply from Jack's Shack 2022.11.18
We're so pleased you're happy with the results. The whole team has enjoyed bringing this great idea to life! We hope you find some amazing places to work in your new office!