iRepairNM Reviews

iRepairNM Reviews

4.7

Excellent - based on 881 reviews

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Reviews (884)
Bartolo Franco
Bartolo Franco
2024-02-28
Great place to get your phone fixed!
Reply from iRepairNM 2024-02-29
Thank you so much!
Alex Lopez
Alex Lopez
2024-02-28
Fast service,nice guard pup, and overall good place
Xavier Clark
Xavier Clark
2024-02-28
They service is very good. I like they customer service
Reply from iRepairNM 2024-02-29
We are glad you had a great experience!
madalynn sandoval
madalynn sandoval
2024-02-28
When it comes to repairing your precious Apple devices, iRepairNM is the go-to place for top-notch service and expertise. I recently had my iPhone Mini 13 and iPhone 8 Plus fixed at their shop, and I couldn't be more satisfied with the results. The technicians at iRepairNM are highly skilled and knowledgeable when it comes to Apple products, and they were able to diagnose and fix the issues with my phones quickly and efficiently. Not only did they provide excellent repair services, but they also offered great customer service throughout the entire process. I would highly recommend iRepairNM to anyone in need of iPhone repairs. Their professionalism, attention to detail, and dedication to customer satisfaction truly set them apart from other repair shops. Trust me, you won't be disappointed with their service!
Reply from iRepairNM 2024-02-28
Thanks!
Jason Salazar
Jason Salazar
2024-02-28
I have had 4 bad experiences with this place. Go to the other places but not irepair. I broke my iPhone and they charged me $90 to repair it. They didn’t fix it right and only gave me a 10% discount to refix it. Still didn’t work right and they refused to fix it for free. Then my iPad broke and they replaced the screen and the manager didn’t even test it before he gave it back to me. It didn’t work. So I came in the next day and there were two other customers complaining. So he finally fixed one of my devices because he had to. I bet if there weren’t other people complaining, they wouldn’t have done anything. So now I go to the mall if I need a phone repair. Actually I have Nintendo switch that needs to be repaired and I can guarantee you I will NOT be taking it to this place.
Brenden Miera
Brenden Miera
2024-02-27
Fast, reliable and great customer service.
Reply from iRepairNM 2024-02-27
Thank you so much!
Jason Nelson
Jason Nelson
2024-02-27
Reply from iRepairNM 2024-02-27
Thanks!
Beth Larsen
Beth Larsen
2024-02-27
It cool
Reply from iRepairNM 2024-02-28
Thank you!
Marlene Ramirez
Marlene Ramirez
2024-02-27
This place is amazing! Employees are very helpful!!!
Reply from iRepairNM 2024-02-28
Thanks!
Sarah St John
Sarah St John
2024-02-27
Beware, they ruined my MacBook Pro. I took it to be repaired because the back arrow key fell off and next thing i knew they told me the keyboard was broken and when they replaced that, they ordered the wrong part and then they said the mousepad was broken .They lied about it not being under Apple warranty (something I should have known but something they definitely should have known) and not only kept my MacBook for almost two months, they removed two sensor pads and cables from the laptop leaving it irreparable. They tried to "maje it right " by selling me an old refurbished laptop they bought at dealer auctions. None of the techs seemed to know what they were doing and when they returned my broken laptop, they didn't even screw the case back together and said they'd lost the screws. They cost me a lot of money and taught me a very hard lesson about only using certified reputable computer repair businesses.
Big Mike _
Big Mike _
2024-02-26
Had my phone screen replaced, great job done also fast and friendly staff, highly recommend!
Reply from iRepairNM 2024-02-26
Our staff is the best! Thanks so much!
sidney enterline
sidney enterline
2024-02-26
Kaltoum has the most amazing customer service I’ve ever seen. Very knowledgeable and honest! 10/10
Reply from iRepairNM 2024-02-26
She is the best!
mariana duran
mariana duran
2024-02-26
friendly !! & super great with fixing my ipad! definitely recommend !
Reply from iRepairNM 2024-02-26
So glad we could help!
Devon Rey
Devon Rey
2024-02-26
Great deal and quality!
Reply from iRepairNM 2024-02-26
We aim to plese!
Jada Petersen
Jada Petersen
2024-02-26
They have great quality in phone I purchased IPhone XR for the best price in Albq and just fixed my screen fast!
Reply from iRepairNM 2024-02-26
thank you so much!
BLaZin 1
BLaZin 1
2024-02-25
Excellent shop!
Reply from iRepairNM 2024-02-25
Thanks!
Daniel Nevarez
Daniel Nevarez
2024-02-24
great customer service 5/5!
Reply from iRepairNM 2024-02-24
Thank you so much!
T Locc
T Locc
2024-02-24
Great service and affordable prices
Reply from iRepairNM 2024-02-24
Thanks!
Andrew Wantuch
Andrew Wantuch
2024-02-24
I had my iPhone 11 for years without a case before I cracked the screen or back. I got the screen and back replaced here and the back cracked within 2 weeks with a case on it. I don't remember ever dropping it. It seems like they use cheap parts which aren't nearly as high of quality as the originals. I would recommend biting the bullet and getting the parts replaced by Apple if you want them to last, don't waste your money. Edit: The owner replied saying they offered me a discount to get the back re-replaced. Seems like they didn’t read my review where I pointed out that their parts are trash. Also seems like they can’t keep track of all the unsatisfied customers because they never ordered me any discounts.
Reply from iRepairNM 2024-02-24
Sorry you broke your device again so fast. We offered you a discount but we can not take responsibility for damage. Edit: This review is from months ago. This person is obsessed with me, the owner, and still refuses to take responsibility for their own actions. Who bothers to keep posting on a site that they say does bad work?? Again I'm sorry you broke your phone twice in such a short term but that is not our fault. I really do hope you find a way to look at your action and stop being a victim. Your life will be much better. For anyone reading this look at our over 500 reviews of awesome clients that are extremely happy.
Emma Gaba
Emma Gaba
2024-02-24
I went the other day and for the price it was amazing! Great place with a great vibe!! :)
Reply from iRepairNM 2024-02-24
Thanks so much!