Reply from HighPoint Property Management2022-05-24
Alex, Thank you for the 5-Star review! We appreciate it! - The HighPoint Team.
The team at High Point Property Management makes the rental process easy. From onboarding, property listing, to lease signing, they are there to guide you every step of the way. They are responsive with their communication and their owner portal is very user friendly. Highly recommend you give them a call today!
The staff at High Point Property Management has been so excellent to work with! Brad is really accommodating and is very responsive when there’s a need. Any issue I had has been met with utmost support and help.
I would absolutely recommend renting through this company.
Reply from HighPoint Property Management2022-05-06
Thank you for the review Emily!
Quality and genuine service/care for my property in CO that the HighPoint team is helping rent out/manage! Great decision made since I’m not available full time for tenants needs like Brad and his team is!
Reply from HighPoint Property Management2022-05-05
Hi Tim, Thank you for the 5-Star review. We appreciate you!
Very Greedy!!! Brad will ask for Tenant Placement Fee (50%) on top of monthly service fee (10%). You will end up paying 1.7 months of your rental income to him as fees! That's exorbitant, for a local property manager with minimal overhead. Look elsewhere. Professional companies with great service do not charge for tenant placement fee if you pay for monthly service fee.
Reply from HighPoint Property Management2022-02-15
Hi Fartzad, I'm sorry you had a hard time understanding our compensation structure. Best of luck to you.
My experience with HighPoint has been stellar. Quick to respond to any of my questions. They found great tenants for us almost immediately. This is a company that actually cares about doing good work. Very refreshing indeed. Five stars all the way!
The worst experience I have ever had renting a home. Abusive contract clauses. The house was delivered to us dirty and moldy. They did not take care of the cleaning and even though we returned it in perfect condition, they charged us 500 dollars for cleaning. my advice: look elsewhere
Reply from HighPoint Property Management2022-01-24
Thank you for your feedback. I'm sorry you had trouble understanding the lease terms and conditions, but we do require a third party maid service between tenants. We wish you the best and remember to be grateful in spite of your suffering.
As a renter this property management company is extremely efficient. From the online application process and payments to the responsiveness of issues this management company is top notch.
The onboarding process was fantastic. Even though we arrived late on a weekend, the management company arranged passcodes for us to get into the property and left instructions for auditing the property.
We also recently had one issue with the unit, and they got it resolved same day.
Reply from HighPoint Property Management2021-11-11
Hi Prashanth, We love the 5-star review! Thank you.
We have been renting a home managed by HighPoint Property Management and have had a wonderful experience. Maintenance issues are handled promptly, as well as, any questions we have. Brad and team are very responsive and polite. They were also incredibly flexible with our move in which was very helpful when we were moving across the country.
Reply from HighPoint Property Management2021-09-30
Gamer Love, Unfortunately your name doesn't come up in any of our records, nor do any of our team members recognize your name. Therefore, I am unable to research your concerns. Please contact me directly at 720-608-4700 to discuss. Thank you, Brad Coen, Owner.
Not at all professional or responsive and charge exorbitant fees at any chance they get. Typical slumlords, def. rent elsewhere if possible.
Reply from HighPoint Property Management2021-07-03
Hi Edward Kee. Thank you for your feedback. I'm sorry you're having trouble understanding the lease terms and conditions, but when you pay rent late we do charge a late fee. This is fairly common with any standard lease. I hope this helps.
HighPoint is always on top of all the maintenance needs we have. They are professional but HUMAN. Very easy to talk to and very comprehensive.