Dose Moving And Storage

dosemoving.com

Dose Moving And Storage Reviews

EXCELLENT rating
4.8
1081 reviews Verified
Dose Moving And Storage
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Reviews ( 1102 ) 4.8

Sona S
Sona S
2024.09.11
Dose moving and Storage was awesome. Made moving day a breeze and all three men were friendly, respectful and very helpful. Seamless process from beginning to end. Thank you Steven, Kevin and Colin.
Brian J.
Brian J.
2024.08.19
Verified
Great friendly service. All items were wrapped and delivered with care. The crew was prompt and on time.
Reply from Dose Moving And Storage 2024.08.23
Thank you Brian! We appreciate you taking the time to leave a 5-star review!
Eric Wilkins
Eric Wilkins
2024.08.12
Dose was a smooth process from start to finish. From the outset, they were responsive, provided a reliable quote, and sent an appropriate team and equipment. The movers themselves (Johnny, Adam, and Steven) were polite, friendly, efficient, and kept a positive attitude--even on a 100+ degree summer day in Phoenix. They worked hard to make our move quick and keep our furniture safe, and they went the extra mile to be personable. Moving is never a fun experience, but Dose absolutely did their part to make it as good as it ever might be.
Reply from Dose Moving And Storage 2024.08.21
Thank you for choosing Dose and for the great review!
Chris Ziegler
Chris Ziegler
2024.08.09
Very fast and careful - we felt taken care of in a good way. No hidden fees - we can recommend working with Steven, Brandon and Kevin.
Reply from Dose Moving And Storage 2024.08.21
Happy to know that our crew got you all taken care of! We hope that you are getting all settled in.
Polen
Polen
2024.08.09
Had a seamless, on time move from our storage facility to our new home today. The team was Steven, Brandon and Kevin. All were professional, polite, strong and treated our belongings like it were theirs. 👍🏻👍🏻
Reply from Dose Moving And Storage 2024.08.09
So glad that you had great move. You had a really great crew of guys! We appreciate the 5 star review!!
Gas C.
Gas C.
2024.06.19
Verified
The guys were great movers! Efficient and friendly. No hassle, no hidden fees We would definitely use them again.
Taylor M.
Taylor M.
2024.06.05
Verified
Unfortunately it took me about 5 months to get around to writing this review, however the damage from using this company will last a lifetime. They cost us an estimated $5k in damage to our furniture. We had a cross country move and they showed up with two guys. The two guys were sluggish and had to send more reinforcements to do the move. No one told us we needed to buy a bunch of blankets to protect our furniture (given this is our first cross country move we were unaware that we had to have these.) We ended up rushing to the store to get blankets yet the store only had three available which was not nearly enough to get the job done. Management will probably say it's our fault, however the pieces that were wrapped with blankets still managed to get broken by their poor wrapping and handling of our furniture (see photos for broken stand for the tv which was wrapped with a blanket.) They did a shoddy job with Saran wrap as many of our items were exposed and the wrap was often ripped. The way the furniture was stacked on top of each other in the moving truck was so poorly done (unfortunately I can't find that photo but I will add it once I do.) Of the furniture they handled, I would say 90% of it was at least partially damaged. Overall a zero star experience and it would have been cheaper to just sell all of our furniture and never hire these movers in the first place.
Reply from Dose Moving And Storage 2024.06.05
HI Taylor. I'm really sorry to hear this. I'm trying to find you in our system, but looking at all the "Taylor M" options in our past clients list, none of them were load only jobs, and I'm not seeing any that fit the timeline you indicated. If you were one of our customers, I'd love to try and resolve the issue. Please reach out.
Debbie M.
Debbie M.
2024.05.31
Verified
Wonderful Team w/ great customer service! We decided to go with a dfifferent team due to our recently reduced budget (family emergency). Carrie & Reuben are awesome & budget-willing we'll be trying Dose for our next move.
Reply from Dose Moving And Storage 2024.05.31
This was so kind of you Debbie, thank you! We look forward to being able to help the next time around!
Steve Ward
Steve Ward
2024.05.13
My family had an excellent experience with our local move from Norterra to Arcadia with Dose. Carrie, our move coordinator, was immensely helpful in breaking down our various options and costs as we planned the move. She was extremely responsive and flexible as we had to make changes to our move-out/-in dates and arrange for storing our things overnight. The crew that packed, loaded, and unloaded our things (Amarie / Deshawn / Jade / Kevin / Greg) was fantastic - they took great care in handling all of our things, asked questions rather than making assumptions, and were extremely courteous throughout the process. And there were no surprises in the final cost, with everything thoroughly documented and detailed, along with a guided overview before we paid. I would highly recommend Dose for any local PHX moves. Moving is never an easy or fun process, but Dose did their part to make it as pleasant and smooth as possible. I have done four full home moves in the past decade, and this was by far the best experience I have had.
Steve W.
Steve W.
2024.05.13
Verified
My family had an excellent experience with our local move from Norterra to Arcadia with Dose. Carrie, our move coordinator, was immensely helpful in breaking down our various options and costs as we planned the move. She was extremely responsive and flexible as we had to make changes to our move-out/-in dates and arrange for storing our things overnight. The crew that packed, loaded, and unloaded our things (Amarie / Deshawn / Jade / Kevin / Greg) was fantastic - they took great care in handling all of our things, asked questions rather than making assumptions, and were extremely courteous throughout the process. And there were no surprises in the final cost, with everything thoroughly documented and detailed, along with a guided overview before we paid. I would highly recommend Dose for any local PHX moves. Moving is never an easy or fun process, but Dose did their part to make it as pleasant and smooth as possible. I have done four full home moves in the past decade, and this was by far the best experience I have had.
Reply from Dose Moving And Storage 2024.05.23
Thanks, Steve! It was great working with you. Hope you are getting all settled in!
Heidi Szabo
Heidi Szabo
2024.05.07
I am a single woman and had a big move after accumulating way too many belongings over the years. I contacted DOSE moving and received a quote very quickly from Carrie who was extremely friendly and helpful. She asked me as many questions as she could in order to give me the most accurate quote possible. The day of the move, a large truck and four men came to work and the move indeed took longer than anticipated because of how much I had but the guys worked tirelessly and expeditiously to get everything safely and securely packed away. I'm so glad I didn't attempt to recruit friends to help me with my move because there is no way my belongings would have moved as nicely as DOSE moved them. They didn't use a dolly inside the house because they didn't want to risk causing any damage to floors and they wrapped all my furniture in blankets and saran wrap. They were able to disassemble and reassemble furniture and move everything nicely. I was not able to unhook my washer and dryer on my own even though the moving company requests that you disconnect all appliances but the guys did it for me with zero resistance. CJ was the ring leader here and made sure that all the men were careful and tentative with all my belongings, making special care to move everything with caution. Q was in charge of going over the fees with me and he was very sweet and patient. Thank you DOSE for helping make my move smooth!!
Samantha Allen
Samantha Allen
2024.04.15
Too pricey Update to reply to the company's reply: I was not a customer, because I got a quote, and it was too pricey. The person on the phone that provided the quote did not offer the best customer service.
Reply from Dose Moving And Storage 2024.04.15
Hey Samantha! According to my records, you were never a customer of ours. If that's wrong please provide the dates that we handled your move or the job number and we'd be happy to chat. Regarding our pricing, if you do decide to move with us, we can customize pricing based on your needs. I'm sure there's cheaper movers out there but there certainly aren't any with better customer service:) thanks!
M S
M S
2024.03.18
Absolutely the worst! They broke parts to the bunkbeds ! They had no tools to even put the bunkbed together! One guy cut his finger and bled on our brand new fabric bedframe and brand new creamy white rug ! I get accidents happen but when I contacted Carrie in a panic she was of absolute zero help! She had zero references on who to call in this type of situation! She said all I can do for you is send you a claim form for you to file and maybe Google someone who can help you ! I had to hire a cleaner! I had to hire someone to come fix the broken bed part and assemble it. Dose Moving used to be owned by Patrick and Merrilee and was an amazing company ! Ever since they sold this company it has gone completely down hill!! I would never recommend this company to anyone!!
Reply from Dose Moving And Storage 2024.05.06
Hi Michelle, I’m sorry this move was frustrating for you. I’d like to address the concerns you brought up. First, we all love Patrick and Marilee! They are awesome, and they built a wonderful company. Fortunately, we remain in close contact with them, and we appreciate their ongoing involvement and input. Sometimes our movers, experienced as they are, run into furniture that’s tricky to dissemble. I know you were frustrated that one of our movers cut his finger and got a spot of blood on the footboard and rug. He felt really bad about it. I apologize that I wasn’t able to give you a referral for a cleaner , but it’s important to us at Dose that we don’t make referrals unless we have experience with the company and know they are quality. I didn’t mean to upset you, but that’s why I suggested you find a cleaner that you were comfortable with, as I couldn’t personally make a recommendation. I noticed you haven’t submitted a claim yet. I can email you the link again. It doesn’t take long, but it’s necessary for our insurance. Please fill it out, as I said on the phone, we’d love to take care of this for you! Again, I’m sorry your experience with us this time wasn’t as positive as it has been in the past.
Michael Prim
Michael Prim
2023.12.16
We have used Dose for two moves now and have been very impressed each time. From the initial phone call to book, to the day of the move, they are all nothing but professional. Very reasonable rates. Great demeanor. Took care of our items. Got things done in an efficient manner. Can't endorse Dose enough. You should use these guys!
Reply from Dose Moving And Storage 2023.12.18
Thank you so much for the great review and for being a repeat customer! Happy Holidays!
Jim Symonds
Jim Symonds
2023.12.01
Wonderful packing experience. Four great young gents showed up on time and went right to work. They were helpful, respectful, polite, and careful in what they did. They worked hard straight through and were done in minimum time. Highly recommend this great group! Day Two: Again a tremendous job by the great gents from Dose. Same crew as yesterday. Very nice young men. Move was as efficient as possible. Outstanding company!
Reply from Dose Moving And Storage 2023.11.30
I am so happy to hear that our guys did a great job getting you all packed and we look forward to getting you all moved today!
Rod Hill
Rod Hill
2023.11.28
This is the second move in which I've used dose and again they came through with flying colors. There lead crew chief Travis who's from Indiana was an amazing hard worker and efficiently ran his crew. You couldn't ask for more. Even our dogs loved Travis and Jordan
Reply from Dose Moving And Storage 2023.11.28
Thank you for the great review, Rod. So happy that our guys did a great job for you!
Kim Angel
Kim Angel
2023.11.14
Just had the easiest move of my life yesterday thanks to Greg and friend (sorry I can’t recall his name! Had his hair in a ponytail) this company exudes professionalism and excellent customer service. I am very happy with the service that was provided and will definitely tell friends about this company. I recommend dose to anyone because my experience was awesome.
Reply from Dose Moving And Storage 2023.11.14
Thank you for taking the time to leave such a kind review about Greg and Ryan! Hope you are getting all settled into your new location.
Yvette Buchanan
Yvette Buchanan
2023.11.11
They did an amazing job. Please tell them I said thank you again for the amazing job they did.
Reply from Dose Moving And Storage 2023.11.13
So glad to hear it! Thank you, Yvette. We appreciate you choosing Dose!
Colleen Johnson
Colleen Johnson
2023.11.05
Dose moved me today for the third time in five years and they were as fantastic as always. They arrive on time, they work hard, and have great attitudes. Thank you Sebastian, Greg, Ryan, and Zach!
Reply from Dose Moving And Storage 2023.11.13
Thank you for being such a great customer, Colleen! Happy to hear that you had another exceptional move with our crew.
Tom Kuttner
Tom Kuttner
2023.10.24
Save yourself the trouble trust me,no matter what kind of discount you get offered Dose is not worth it they underpay their employees, and think it's funny, they treat customers with a disrespectful manner . You want a moving team that treats you and your belongings , as if they were their own, with love and care If you want to overpay to have your belongings in jeopardy of damage then give Dose a call but please, if you care about your belongings, and the type of respect that you receive ,bplease use another company you will save yourself so much hassle, headaches , your ever so valuable time as well as money I hope that this information was helpful,much love and, ❤️ I hope you have a wonderful day!! 💜
Reply from Dose Moving And Storage 2024.05.02
Hi Tom, I checked our records and realized that you have never been a client of ours. I was puzzled and then I realized you called in to enquire about a job with us, and asked what our starting pay was. I'm sorry you felt the pay was low, on the contrary, we pay on the high end of the industry standard, and pay is commensurate with experience. We're also one of the few companies that offer our movers full benefits. As to the rest of your review, I think the overwhelmingly positive reviews we have from ACTUAL clients speak for themselves. We're not perfect, but we do a pretty darn good job. I do wish you luck on your job search though, Tom.