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Reviews (130)
Mark Hansen
2023-11-28
Great company to work with. Did my entire roof in 1 day. Very friendly and accommodating. Highly recommend
Hi Mark, Thank you so much for taking the time to write your 5-star review! We truly appreciate your kind words.
Mark Hansen
2023-11-28
Install or Replace an Asphalt Shingle Roof
Great company. Very fast and friendly
Carole Ballif
2023-11-09
Install or Replace an Asphalt Shingle Roof
Great working with Jose!
Jyl Matthews
2023-11-03
Install or Replace an Asphalt Shingle Roof
Very thorough. I have a large roof and they took off all the old and put back new all in one day. Return the next to make sure everything was cleaned up.
Paula Vario
2023-09-29
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Painless and Perfect
A couple of months ago we had a horrible storm blow through our town with high winds and large hail. We are an older couple and checked around the house and saw a couple of tiles in the yard, but we weren’t too worried. A nice fellow came to our door a couple of days later and offered a free inspection of our roof. He said that if it needed a repair, they would be happy to help us out. When their sales guy came to inspect our roof, we were shocked at the damage he found! He offered not only to place the claim with our insurance but to work with them in our behalf. Before we knew it we had a beautiful new roof that will last longer than we will need it. Their crew worked so fast it was done in a day. There were respectful of our property and of us. All in all I recommend them very highly.
Hi Paula, Thanks so much for your 5 star rating. We always do our best to help anyone that needs our services, and your 5 star rating is one of the reasons to keep striving for excellence.
Paula Vario
2023-09-29
Install or Replace Traditional Tile Roofing
Painless and Perfect A couple of months ago we had a horrible storm blow through our town with high winds and large hail. We are an older couple and checked around the house and saw a couple of tiles in the yard, but we werenâ t too worried. A nice fellow came to our door a couple of days later and offered a free inspection of our roof. He said that if it needed a repair, they would be happy to help us out. When their sales guy came to inspect our roof, we were shocked at the damage he found! He offered not only to place the claim with our insurance but to work with them in our behalf. Before we knew it we had a beautiful new roof that will last longer than we will need it. Their crew worked so fast it was done in a day. There were respectful of our property and of us. All in all I recommend them very highly.
Bryan Posselli
2023-09-27
We would highlight that our experience with Jose was great and without his support throughout the process of negotiating the damage and coverage with our insurance, they likely would not have covered the majority of the damage. He was a pleasure to work with and we appreciated his advocating for our situation. The roof looks great and we would highly recommend their service!
Hi Bryan, Thank you so much for taking the time to write a 5-star review! We're so glad to hear that you had an awesome experience with Jose and CTI. We appreciate your business!
Bryan Posselli
2023-09-27
Install or Replace an Asphalt Shingle Roof
We would highlight that our experience with Jose was great and without his support throughout the process of negotiating the damage and coverage with our insurance, they likely would not have covered the majority of the damage. He was a pleasure to work with and we appreciated his advocating for our situation. The roof looks great and we would highly recommend their service!
Valerie Sanchez
2023-09-24
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
CTI was very professional and did quality work. From our initial meeting with Jose until the installation was complete. I was kept informed of any changes (had a delay because of rain), and rescheduling. We had a couple small but annoying leaks where our awning over the deck met the house. Not anymore! They addressed all my concerns and let me get up on the roof after the tear off before the new roof installation to “see for myself”. They mediated for me with my insurance company and got a substantial amount covered. I highly recommend CTI roofing.
Hi Valerie, Thank you so much for taking the time to write a 5-star review! We appreciate you choosing CTI Roofing for your roofing needs!
Daniel Edward Reyes
2023-09-08
Positive
Professionalism
Quality
Value
Great company to work with. Knowledgeable when it comes to the roof.
John Segatti
2023-08-07
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Excellent work with excellent communication. Hassle free! Highly recommend CTI Roofing.
Hi John, Thank you for your 5-star review! We are grateful for the opportunity to help you with your roofing needs!
Michael Loughton
2023-08-03
Positive
Professionalism
Quality
Responsiveness
CTI roofing is fantastic. They removed and installed in two days and the new roof is beautiful. The ventilation upgrades are well worth it. It was noticeable in the south facing garage in hot July.
Michael, thank you for placing your trust and confidence in our Team!
Brandon Lanier
2023-08-02
Critical
Professionalism
I have a NO SOLICITING sign on my door for a reason. Have some respect and quit disturbing me repeatedly. Ironically enough, I do need a new roof, but out of principle I will be going with a company that is less invasive/obnoxious. Some good advice to others: Never do business with anybody who shows up to your door. Any company worth doing business with doesn’t send solicitors to your home.
Hello Brandon, we apologize for inconvenience you may have experienced. It is common for us to visit with existing customers neighbors to offer our services. Many of our happy customers came in contact with us that way, however it is unacceptable for one of our representatives to be invasive or obnoxious. We are unaware who may have knocked your door. If you will contact our office and provide us with your address we will look further into your situation and take necessary corrective measures as warranted. Please accept our sincere apology.
L LEAL
2023-07-28
Critical
Quality
Responsiveness
We had our roof replaced and we have had issues since January 2023, we noticed water stains then roof paper on the ground. Reported it and kept emailing, calling snd trying to get someone to fix. They claim they have no personnel or other excuses. Water stains still not fixed today 7/27/23. Today we reported more roof pieces on the ground. We wish we had someone who can be responsible and can address these before more damages to our home.
We sincerely apologize for the frustration you are experiencing. We have not been servicing the Tucson AZ area since 2019. To our knowledge we have hired licensed contractors to ensure any warranty items are resolved, however it appears that may not be what you have experienced. The owner of CTI will reach out to you to understand the issue from your perspective and ensure the issue is responsibly resolved.
Lawrence Lewis
2023-07-26
Positive
Professionalism
Responsiveness
Reed went above and beyond with the small repair work on my roof. He located where the leak was and took the time to fix it properly and included it in the original bid price.
Hi Lawrence, Thank you for taking the time to write a 5-star review! We're so glad to hear that you had an awesome experience with Reed and CTI. Thank you for choosing CTI Roofing for your roofing needs!
Julie Johnson
2023-07-15
This company was great to work with. Jose was there for any questions and made sure people were doing what they should. They did the job in one 12 hour day. Great clean up as well. One thing that was important to me was what they quoted me was what I would pay. No hidden costs was very much appreciated. Thanks Jose and staff at CTI 😁
We appreciate your positive feedback, Julie! We strive to deliver confidence, trust and integrity on all of our customers. Hope to serve you again in you future roofing needs!
Hope Today
2023-06-28
CTI Roofing was professional from beginning to end. They did a thorough inspection, quality work, and cleaned up everything. The office staff was friendly and helpful.
Thank you! We value your business!
Truth Seeker
2023-06-09
Positive
Professionalism
Quality
Responsiveness
Alison Boehm
2023-06-06
Positive
Professionalism
Punctuality
Responsiveness
Value
Timely, honest, communicative
Hi Alison, we appreciate your wonderful feedback! We're so thrilled to hear that you're satisfied with your new roof!
Kayla Weaver
2023-05-19
Positive
Professionalism
Quality
Responsiveness
After losing shingles in a recent storm, I contacted the various contractors that I was referred to by my insurance company and left messages. After a week of calling and not getting an answer, my neighbor recommended Jose with CTI Roofing and he was the only one that called me back. Jose was very professional, knowledgeable and honest. CTI had reasonable pricing and was upfront with all the costs. The crew was fast and did a good job.
I would highly recommend CTI Roofing.
Hi Kayla, We are blown away by your positive feedback. We're happy to hear that you had a great experience with Jose and CTI. We can't thank you enough for spreading the word about our company!