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Reviews (65)
Michael Carson
2023-08-01
Did a great job, very pleased with all work done. I would definitely recommend. Thanks Maria and Gunter
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Louise McGlynn
2023-05-01
Excellent service provided. Came on time and left the place spotless after the install. Beautiful workmanship, fireplace looks great. Would definitely recommend.
Evanna Roche
2023-04-09
Very happy with the great work done installing our new cassette stove with geocast beam & log alcove. Maria & Gunter were highly efficient and a pleasure to deal with at all times. The job was done quickly and to a great standard. I would recommend their business to anyone who's considering a new stove. You won't be disappointed.
L D
2023-04-01
Great company to deal with , from Maria in the office to the fitting by Gunter nothing was a problem , they were professional, efficient and did a great job . I am very pleased with the result ,and my home is so cosy !!! 😊
Max Vizard
2023-02-28
Very satisfied with the service and installation provided by Cosyhome. Their communication and organization were great. They met the criteria of my custom design exactly, with only minor modifications that were required to meet the safety and legal requirements. The installation was completed in 1 day despite the extra work involved for the natural stone and the heavy stone hearth.
Unfortunately they were unable to provide the exact style of mantelpiece I wanted but they have an extensive range otherwise, and were happy to accommodate the installation without the mantel and adjusted the quotation swiftly. As mentioned by other reviewers, Gunter was very careful to clean up properly after the job and made sure I was satisfied before finishing.
Overall very happy with the service and look forward to many cosy evenings by our new stove. Note the picture shows the fireplace in the otherwise unfinished room and the hearth is still wet in one place from the clean down. Hopefully can amend the review with a proper picture when the whole room is finished.
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Ollie Breen
2023-02-18
Dreadfully experience with this company...bought 20 sq meters of stone of gunter but when the two pallets arrived it was totally different stone .the stone panels fell apart during handling and some stone were faced with a consaw.refunded my money eventually and reluctantly but I got caught for few hundred for the carriage. Avoid
Armands Sadovics
2022-12-20
We purchased a Henley stove and delivered to Latvia. (delivery was organised by ourselves). There was a fantastic communication with Maria (lady responding on e-mails), she helped a lot before choosing the stove. The stove looks great and built to last. I would recommend to have a deal with this company.
tony greene
2022-11-07
Wated one and half hour for some one to open shop
Bill Lowe
2022-09-26
Great service and work from Gintaris installing my wood burner. Highly recommended!
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Ian Douglas
2022-07-04
Got the guys in to fit a new stove and to say they did an amazing job is an understatement, absolutely brilliant job and high standard of Finnish. Had some unforseen issues that the lads suggested we do it this way instead it cost a little extra but worked out to be so much better, so was the advice they gave us was second to none. Right from the start dealing with Maria she was always on the other end of the phone and extremely fast getting back to me when I got in touch with her, she couldn't of done enough for us. Very professional would recommend the lads every time.
Victoria Tautke
2022-06-30
Lovely stuff! Great service and support!
Very helpful staff. Highly recommend it!
Michelle Loughnane
2022-06-28
So I shopped around and cosy homes had very good prices ,Maria was fantastic at her job ,but as soon as I needed help on how to mount the fireplace it wasn’t good .on a Saturday there is no staff to answer we were missing brackets which I had to google,the technician has never installed the one that I bough so we had no help ,it’s now Friday our day to move in and the fire place is still not installed,all we needed was a 5 min house call as promised but the service if you need help your on your own ,best of buying it for the extra money we’re you will be guaranteed advice and help if it ……plus cosy homes charge €510 to mount the fireplace our if you have someone to help €300 and it only takes max one hour to mount the fire on wall ..so not many tradesmen get €510 for one hours work .so my fireplace cost more than all the other stores I had looked at not knowing the exact fee
Hi Michelle, I do apologize for your experience. To reflect on above concerns, we have two phone numbers displayed to contact us on. In regards to missing brackets - the manufacturer never sent it out to us, I had them organized and issued to you. As discussed on the phone we do have to organize technicians for installations, we're more then happy to help when tech team is organized in advance, you purchased a fireplace with alternative installation team. We spoke on the phone on Monday morning (when you chose our installations team) and I had guys out to you within couple of hours. I am glad your fireplace is now in action & you have my telephone number if you have any further concerns. Best wishes, Maria xx
Joseph McNerney
2022-06-09
Many thanks to all at cosy home from the first phone call to installation
the whole team were great. The two lads came and fitted the fireplace and stove and were so professional. They are pro's at there job and would definitely recommend them.
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Catherine Edmonds
2022-05-26
Maria in the office was extremely helpful. We got our new fireplace at a great price. It was installed on time with no hassle. Delighted with how it turned our. It really makes a difference to the room. Great company to deal with.
Thanks so much Catherine, has been a true pleasure dealing with you x
Michael Murphy
2022-04-06
I had cosyhome install a wood pellet stove for me 8 weeks ago. They did a brilliant job. Stove is perfect. Can even use the sun room now cos the stove heats the the whole area. They go to great rounds and clean everything when they are finished. Would highly recommend them. Thanks cosyhome
Thanks so much Michael
maeve O Carroll
2022-04-01
I am very happy with my wood burner. Cosy home is very easy to deal with and very efficient, with attention to detail. Their prices are very competitive. I would not hesitate in recommending Cosy home
Thanks so much Maeve your review is much appreciated.
Sharon Mack
2022-03-25
I would highly recommend cosy home
Maria and the team are very professional
And lovely to deal with
The engineers worker very efficiently and for such a big job we’re very careful and clean and knowledgeable
Excellent value too
We love our new fire place and stove
Thank you so much for your review Sharon xx
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Ernan
2022-03-15
I just got a new fireplace from cozhome. It was the best value I could find and the service was excellent.
Thank you very much Ernan, your review is much appreciated :)
Totte Engström
2022-03-03
Vi har nu installerat den vattenmantlade kaminen. Den fungerar perfekt. Tack till Maria som hjälpte oss med köpet och att få kaminen till Sverige. Jag kan verkligen rekommendera företaget!
Thank you so much for your feedback Totte, glad you are happy with your purchase.
Rasa Lukoseviciute
2022-02-27
Wonderful work 100% thank you 😊
Thank you Rasa, your feedback is much appreciated.