Coastal Downsizing Auctions | Real Estate Reviews

Brianna Cabe 2025.06.19

     

Would like to say this is the first time of us going to their auctions , it was a good auction everyone is nice we just didn't know how to schedule our pick up time we finally talked to Becky and she walked us threw it all . I have told multiple people about yalls auctions and plan to do more with you guys Everyone was super friendly and very helpful with everything.

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Reply from Coastal Downsizing Auctions | Real Estate 2025.06.23

Thank you so much for your kind words and for giving our auction a try! We’re glad to hear you had a positive experience and that Becky was able to help walk you through the pickup process. We know it can be a bit confusing the first time, and we appreciate your patience. It means a lot that you’ve already shared your experience with others — word of mouth is the best compliment we can receive. We look forward to seeing you at more auctions in the future!

Connor Steele 2024.05.13

     

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Reply from Coastal Downsizing Auctions | Real Estate 2025.02.20

Thank you for your review. We appreciate it!

Fran Waters 2024.04.16

     

I consider myself extremely fortunate to have found Coastal Downsizing! When my sister died in Virginia with all family far away, we really didn’t know what to do or where to begin. But Tom Lyons offered sold, professional, and experienced guidance throughout this difficult process. He was always available, courteous, and kind—and went above and beyond to help us. The auction went off smoothly. Becky sold the house for us, and like Tom, was there for us every single step of the way. She understood our needs perfectly and was clearly experienced and capable—the best realtor I’ve come across. I’m not a person who offers praise easily and I rarely write reviews, but Tom and Becky exceeded all our expectations. Don’t hesitate to choose them.

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Reply from Coastal Downsizing Auctions | Real Estate 2024.04.16

Thank you so much for taking the time to share your experience with Coastal Downsizing!

We are deeply touched by your kind words and are honored to have been able to assist you during such a challenging time.
We understand how overwhelming it can be to navigate the process of downsizing, especially when dealing with the loss of a loved one. Providing compassionate and professional guidance to our clients is at the heart of what we do, and we're thrilled to hear that Tom & Becky were able to support you every step of the way, but it was definitely a team effort, great clients and our great staff contribute to a great outcome.

Your satisfaction is our top priority, and we're delighted that we were able to exceed your expectations. It was truly a pleasure working with you and your family, and we're grateful for the opportunity to have been of service.

If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here for you.
Warm regards,
Coastal Downsizing Team

Paul Brierley 2024.04.08

     

Tom and Becky helped us navigate through a sad and stressful time with both house sale and auction. They were always available, creative and helpful. At all times they were courteous and compassionate. Their help was greatly valued. Thank you Tom and Becky.

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Reply from Coastal Downsizing Auctions | Real Estate 2025.02.20

Thank you so much for your kind words. It truly means a lot to us that we could support you through such a difficult time. Helping our clients navigate these moments with care and compassion is always our priority, and we’re grateful we could be there for you. We appreciate you taking the time to share your experience, and we wish you all the best moving forward!

Steven Mashura, Esq. 2024.04.04

     

The best auction for personal service and for putting clear and many pictures on the website. Easy to deal with regarding shipping. Highly recommend.

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Reply from Coastal Downsizing Auctions | Real Estate 2024.04.07

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our auction services. Providing clear and comprehensive pictures on our website is a priority for us, and we're glad to know that it contributed to your satisfaction. Our team works hard to ensure smooth and hassle-free shipping processes, so it's wonderful to hear that it was easy for you to deal with. Your recommendation means a lot to us, and we look forward to serving you again in the future. If you ever have any questions or need assistance, feel free to reach out. Thanks again for choosing us!

Cindy Cook 2024.01.16

     

Word of caution…Careful what you purchase from this company. They sell knockoffs. I purchased “name brand” purses and they were fake. One lady was very rude when I picked them up when I questioned if they were real or not and the other stated they would not auction any fake items. I learned a big lesson but not everyone can make it to the inspection date and time. Very deceiving

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Reply from Coastal Downsizing Auctions | Real Estate 2024.01.16

We are sorry this happened to you. It’s never our intention to sell something that’s not authentic. Often we depend on our clients to give us the information on particular items. We will be more than happy to refund you for the items. I apologize about the staff as well. We get many compliments on our staff and they try really hard resolve any problems. Please reach out to us to return the items so we may issue you a refund.

Cecilias home repairs Cecilia home repairs 2023.06.30

     

First time using this auction house and had a great experience was able to find some real gems bidding on their next auction as we speak definitely should check them out

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Reply from Coastal Downsizing Auctions | Real Estate 2023.08.07

Thank you for the nice words. We are so grateful to our bidders and consignors.

Stephanie Liverman 2023.06.30

     

I am impressed with everything about Coastal Downsizing auctions. Their platform is so easy to use, and their staff is top notch! Organized and efficient! I'm an auction junkie, and I've loved bidding on their estate sales.

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Reply from Coastal Downsizing Auctions | Real Estate 2023.08.07

Thank you for the kind words. I know our staff really appreciates hearing their hard work is paying off. From the staff at Coastal Downsizing we thank you for your business.

Tabitha Lavis 2023.06.30

     

Listings and photos usually well done. Auction lots usually decently grouped. Search feature on auctions is nice. Question the use of contest to increase google reviews though.

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Reply from Coastal Downsizing Auctions | Real Estate 2023.08.07

Thank you for taking the time to share your feedback on our Google listing. We appreciate your kind words regarding our well-done listings, organized auction lots, and the convenience of our search feature. We strive to provide our customers with a seamless and enjoyable experience.

Regarding your concern about the use of contests to increase Google reviews, we understand your perspective. We value genuine feedback and understand that incentivizing reviews can sometimes raise questions about the authenticity of the feedback received. We assure you that our intention behind running contests is to encourage customers to share their experiences and opinions, even if it’s not a five star review, as we believe it helps us improve our services and better meet the needs of our valued clientele. We are constantly exploring different approaches to engage with our customers and appreciate your feedback on this matter.

We value your opinion and take it seriously. If there's anything else you'd like to discuss or if you have any further suggestions, please feel free to reach out to us directly. We appreciate your support and hope to continue providing you with exceptional service in the future.

Matt Woods 2023.06.30

     

Always great auctions. Friendly staff and easy pick up process.

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Reply from Coastal Downsizing Auctions | Real Estate 2023.08.07

Thank you so much for taking the time to leave us a positive review on Google! We truly appreciate your kind words and are delighted to hear that you have consistently enjoyed our auctions.

We strive to provide exceptional service and make the auction experience as smooth and enjoyable as possible. Our friendly staff members are dedicated to ensuring that every customer feels welcome and supported throughout the entire process. It's wonderful to know that their efforts have made a positive impression on you.

We also understand the importance of a hassle-free pick-up process, and we're thrilled that you found it to be easy and convenient. We continuously work towards streamlining our operations to provide a seamless experience for all our valued customers.

Once again, thank you for your kind words and for choosing Coastal Downsizing. We look forward to serving you again in the future and providing you with more great auctions.

Bo Frye 2023.06.30

     

Coastal downsizing has a great set up for what they do. It’s a easy process. Of course the more popular they’ve become the more expensive because people keep bidding you up..and fees have increased. The process and people are great though!!

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Reply from Coastal Downsizing Auctions | Real Estate 2023.08.07

Thank you for taking the time to leave us a review! We appreciate your kind words about our setup and the ease of our auction process. We strive to provide our customers with a seamless experience, and we're glad to hear that we've met your expectations in that regard.

As we continue to grow in popularity, we understand that the increase in demand can lead to higher prices due to competitive bidding. We apologize if this has resulted in increased fees for you. We constantly evaluate our pricing structure to ensure it remains fair and competitive within the market.

We're thrilled to know that you had a positive interaction with our team. At Coastal Downsizing, we place great importance on providing exceptional customer service, and it's always rewarding to hear that our efforts are recognized.

Thank you once again for your feedback, and we hope to have the opportunity to serve you again in the future.

Sari Belle 2023.06.30

     

I’ve purchased from Coastal Downsizing several times. I’ve never been disappointed!

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Reply from Coastal Downsizing Auctions | Real Estate 2023.08.07

Thank you so much for the kind words. I know I speak for all the staff at Coastal Downsizing, we appreciate your business.

samantha newman 2023.06.29

     

Extremely genuine and kind people! Such a great local company that has really great auction items! Every pickup experience has been very nice. I highly recommend them!

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Reply from Coastal Downsizing Auctions | Real Estate 2023.08.07

Thank you so much for taking the time to share your wonderful experience with our company on Google! We're thrilled to hear that you found our team to be extremely genuine and kind. We take great pride in delivering exceptional customer service and creating a positive atmosphere for our valued customers like yourself.

It's fantastic to know that you appreciate our auction items. We strive to curate a diverse and high-quality selection to cater to the varied interests of our customers. Your kind words about our offerings motivate us to continue providing great items for auction.

We're also delighted that your pickup experiences have been pleasant. We understand that the pickup process is an integral part of the overall customer experience, and we aim to make it as smooth and enjoyable as possible. Your satisfaction is our top priority.

Thank you for recommending us to others. Word-of-mouth referrals from satisfied customers like you mean a lot to us and help us grow as a local company. We truly value your support and trust in our services.

If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're always here to ensure your continued satisfaction.

Once again, thank you for your kind words and for choosing our company. We look forward to serving you again in the future!

Anthony Draper 2023.06.23

     

My garage is full — and CD is from where it all came!

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Reply from Coastal Downsizing Auctions | Real Estate 2023.06.26

Thank you for your review. It’s always nice to hear that our bidders are happy!

Jenna Thimmes 2023.06.22

     

Fun site to get awesome antiques!

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Reply from Coastal Downsizing Auctions | Real Estate 2023.06.26

Thank you for your review. It’s always nice to hear positive feedback!

Heather Fritz 2023.06.22

     

Amazing auction items, online bidding is fast and easy and the staff at Coastal Downsizing is top notch.

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Reply from Coastal Downsizing Auctions | Real Estate 2023.06.26

Thank you so much for the positive review. We try to work really hard for our clients and bidders and we appreciate the positive feedback

Michelle Morris 2023.06.22

     

Great items, very well run!

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Reply from Coastal Downsizing Auctions | Real Estate 2023.06.26

Thank you so much for the kind words. We really appreciate all our clients and bidders

Joyce Drakeford 2023.06.21

     

I loved them when they had their storefront, so of course I would follow these awesome folks on their journey! They are quick and efficient with their auctions and pick ups. Also, friendly and helpful!! Highly recommended!

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Reply from Coastal Downsizing Auctions | Real Estate 2023.06.26

Thank you for all the kind words. We miss the storefront as well but we really appreciate you following us on this journey and for the positive feedback.

Jennifer Fahey 2023.04.02

     

They did a fabulous job emptying out my mom’s house. Highly recommend…this is the way to go to do an estate sale.

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Reply from Coastal Downsizing Auctions | Real Estate 2023.04.03

Thank you so much for entrusting us and for the kind words.

Jamie Vafeas 2022.10.27

     

I would compare Coastal Downsizing to anyone in the auction business and willing to say they are better. From the professional pictures, staff, communication and shipping, its simply the best.

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Reply from Coastal Downsizing Auctions | Real Estate 2022.10.29

Thank you so much! We really appreciate the kind words, we work really hard to run a great auction company. We don’t always get it right, but we try and appreciate when our customers let us know.