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Reviews ( 749 )
Sunelec Mobile
2024.08.30
Our phone system was upgraded a few wks ago. Some aspects of the phone system wasn't as we require. I emailed nexgen with the issue. A Technician called Reah contacted us and resolved the issue in a professional manner with one swift phone call. THANK YOU
Jessica Murray
2024.08.30
I have been working with Business Telecom whilst changing over phone providers at my company. They have been extremely helpful and everything has gone to plan. I have been working closely with Angel who has kept me updated on the process and answered all of my questions. Would highly recommend.
Maria Tadros
2024.08.29
Thank you, David, for making things so much easier for me.
i had trouble logging in and you just did your amazing work.
Thank you Business Telecom for hiring great people
Thank you Maria for the feedback. We will inform Rowendel of this
Fendy Hartono
2024.08.28
Thank for Carlo for make the smooth process cutover today.
Manager Spot Therapy
2024.08.28
Great wifi support from technician Alexis today. Very prompt and efficient
Muzahid Hussain
2024.08.23
Jaz Grant
2024.08.23
After trying to work out next steps in the Webex systems I called the help line and Gerald stepped me through everything and tested each step I needed. Nothing was a problem and Gerald was so patient. I feel confident that we are now set up. Thanks
Lorna Ryan
2024.08.22
A very smooth set up for our company Spot Therapy Hub. The team are great as my understanding of phonelines/internet is limited I really felt looked after and that I could trust the team here. Marydel was and is our main point of contact and I am very grateful for her support.
When we transitioned there was a small glitch the following day. Naturally I panicked but Carlos kept things cool and calm and sorted us out immediately.
Thank you so much for the time doing this review Lorna. We truly appreciate it.
Mai Ako
2024.08.20
Reliable and professional.
Thank you Mai for the review.
Amit Dhagat
2024.08.15
David and Alexis provided exceptional customer service! They kept me informed throughout the entire process and followed up to ensure my satisfaction. Highly recommend!
Thank you so much for the review Amit. We will surely inform our team of this
Christie Frazer
2024.08.14
Great service.
Thank you so much for the review Christie
Mark McCafferty
2024.08.14
Hi,
I had a question about the Detailed Call report under Analytics. I spoke with Meg who was able to assist and clearly knew the reports well. She explained the data in the report and showed me how to interpret to meet my needs. Very smooth and helpful!
regards
Mark
Thank you so much for the review Mark. Meg will surely love this
Lally Joaquin
2024.08.12
Great customer service experience from Meg! Keep up the good works!
Thank you for the review Lally. We will inform Meg of the good news.
Chris Yang
2024.08.12
Thank you so much for the review.
Chris Young
2024.08.12
Thank you so much for the review.
Sam
2024.08.12
Meg is helpful. She answered my question and resolved the problem.
Thank you for the review Sam. Meg will be happy to see this.
Rena_ Cheung
2024.08.07
non-stop call harassment, unbelievable, told them many times not to call again.
We apologize for the inconvenience Rena. We appreciate you notifying us about this. We are more than happy to inform our team to remove your number from our calling list. if you can email us on support@businesstelecom.com.au with the details and the number they are calling you with. We will have it removed from our details.
Minnie Wu
2024.08.07
Orland from the support team is helpful, we requested our business land No to be diverted to a mobile phone due to Melbourne power off , service done perfectly. Thank you .
Thank you so much for the review. We truly appreciate it.
Simon Elias
2024.08.06
Carlos, wonderful knowledgeable service in times of a demanding router breakdown. helped restore the system with his expert knowledge. THANK YOU !
Thank you so much for the review Simon. We will surely inform Carlos of the good news.