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Reviews ( 359 )
rob mccauley
2024.10.01
Great service and mission accomplished.
Highly recommend- had service for carpenter ants and the problem was remedied quickly and effectively. Later in the year had another issue with mice and they were also dealt with quickly.
Team is professional, friendly and cognizant of working around young children.
Great service, will use again if needed.
Sheda Husini
2024.09.30
Unfortunately i am giving a 2 star. They are good at explaining the process and providing the source of information in details. They are also good at taking $$ without fixing the problem, paid over $1200 and I still see mice. Did not seal the holes properly. Very disappointed would not reccomended.
Bammer
2024.09.15
Amazing service Rebecca is so nice, wonderful, kind and smart. Best pest control in Canada!
Craig White
2024.09.13
Awesome customer experience! Lots of attention to detail. Kyle was very thorough on the service provided. Would be 5 star if the same service tech was assigned to my house.
Thanks for the feedback Craig, we always aim to impress! We are actually finally upgrading our software next month to give us better tools for coordinating routes. This should allow us to have the same technician attend our customer's properties 90% of the time!
2024.09.13
2024.09.13
| Canada
great service
Great experience from the call to the office to to work being completed at the residence. Hideto, the serviceperson arrived promptly accessed the area and did the work required to exterminate the pests. Thank you!
Lorine Wong
2024.09.05
Very efficient. Good service. Resolved and pest problem
Sara Hajaghaie
2024.08.28
Great experience. I called the team in 2021 when I had just moved into my new place and noticed LOTS of Spiders. I was advised that their season is almost over, I can wait 2 weeks and likely they will all be gone or they can come out for a 1x service. They recommended that I wait and start treatments in May. I did exactly that. Contacted in May and started treatments, their price is fair, comes with warranty, follow up services and renews automatically so I don’t have to think about it next year. I can’t do spiders, huge phobia so this service and treatment is a life saver!
Thank you!
So happy we can help Sara! Give us a call or text any time you need a tech out for touch up services for spiders or any other insects. We are on call for you whenever you need!
-Garth
Laszlo Antal
2024.08.26
We asked for a home inspection to rule out bed bugs and such. Alejandro the technician was most professional, friendly, very thorough and reassuring that we don't have anything to worry about. I highly recommend this company!
Alithea Alithea
2024.08.24
Happy with their recent service in my apartment which was very efficient. Technician was most helpful. Also happy with their guarantee. Would highly recommend.
Heather Ocenas
2024.08.16
All Green provided excellent service! When I called to book an assessment, the person on the phone was knowledgeable and was able to book an appointment the next day. The technician that came was prompt and professional. He explained his observations with photos and provided information that was missed by previous companies I had used in the past. He set up bait stations on his first visit and provided a reasonable quote to fix issues on my home's exterior. I was very pleased with the service and have booked for the exterior repairs and follow up monitoring.
Steve Moon
2024.08.02
Very disappointing service and manner.
Alex Dault
2024.07.29
Outstanding. I strongly, strongly recommend All Green. I had a call w them after a mover believed he saw a bed bug. Using my photos, they correctly ID’d that it was not a bed bug but something much more garden variety- and saved me hundreds of dollars. They put my interests and well being above their profits. This 100% the type of local business you want to support.
Erica Forrest
2024.07.27
Called with an emergency that was being ignored by my landlord and previous exterminator & this amazing team came in the next morning to treat the problem . I can’t thank you enough . Would highly suggest hiring these guys if your looking
Tara Gainey
2024.07.20
My husband called to enquire about having a hornets nest removed. They asked if we saw hornets going in and out to which my husband said he didn't notice because we went inside with our newborn as soon as we noticed it. They asked us to observe the nest for 2 minutes and if we don't see any hornets going in or out to "poke it with a stick." We did not follow this advice and sought out another company. A Google search shows the type of hornets we have are very aggressive in nature and we are not taking that risk.
Hi Tara, I recall the specific conversation actually. Your husband described a small nest that sounded inactive. This happens frequently where a nest is started by workers then abandoned. As your husband had not observed any evidence that the nest was active I suggested observing it from a safe distance for a period of 2 minutes. After this period if there was no observable activity during the daytime its is extremely unlikely it is active. Knocking on the wall next to the nest with a long object like a broom handle can also be done followed by observation to be sure of this. I told him if he didn't want to do that to call right back and we could easily send a technician to remove it. He indicated on the phone that he was comfortable to observe it and possibly remove it himself if inactive.
This was a very friendly conversation so I'm surprised you guys didn't call back to arrange the service when you changed your mind on observing it first after the initial call. Your review is a little shocking as nothing about the interaction was negative and we were only trying to be honest and helpful (possibly saving you some money).
I'm sure there are many companies happy to spray chemicals and send you an invoice with no questions asked. We are not that company. We are going to investigate things further and give you honest and practical solutions that aren't always just about getting you to open your wallet
Your feedback is of course welcome and I am deeply sorry this interaction offended you so much. As you can probably tell from our reviews out of thousands of customers that we have less than 0.05% have anything bad to say about us so keeping with that theme we would love to talk to you and see how we can make this right. Please contact the office and ask to speak with Garth.
Tony Gullaci
2024.07.19
Excellent follow-up service provided by a very friendly technician.
Xiaojian Wang
2024.07.18
very good service. Took care of the bugs . I’m so glad
Jeff Chan
2024.07.10
Worked with Lee Reynolds and Matt technician for our firebrat problem. Prompt service, everything was well thought out and explained compared to the other pest company I have worked with.
Pricing was reasonable, will re-use in the future for pest control issues.
Go Jen
2024.07.09
simerjot kaur
2024.06.24
If I could give 10 stars, I would give it. I was facing the bugs situation in my life for the first time I had no clue how to compose myself and talk it out, nevertheless the guy named Garth, he had been very patient and great listener. He went above and beyond listening and understanding the whole situation and gave every possible professional advice available out of genuine courtesy. I really want to thank him for his selfless service. Not to mention he advised and provided me insect trap, to find out possible probability of having insects before having to spend a lot of money on inspections or proper infestation process. I really admire it and can’t appreciate enough. Keep up the good work. Thanks again :)
Back Stinger
2024.06.18
Absolutely amazing service. Great experience. Came to my house and got the job done quick and efficiently. Gentleman’s name was Kyle. Definitely recommend the services. Thank you again!