Baskin Robins Harrow

Baskin Robins Harrow Reviews

Excellent rating
4.5
476 reviews Verified
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Reviews (476)
Abdul Jalil Al Shalabi
Abdul Jalil Al Shalabi
2024.03.23
We very disappointed with the quality of the birthday cake which we bought. Half Of the cake was a sponge instead of ice cream. For £55 I can have much more from others.
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aahil kadri
aahil kadri
2024.02.19
Rude staff. A man spoke very rudely. Disappointed
Jeepal Desai
Jeepal Desai
2024.02.17
I love visiting this place. Especially the guy with beard is very friendly. He is always smiling, has very knowledge about the flavours, combination & allergens. Despite the shop being very busy, he attented each & every customer with politeness & smile. I was really confused between the flavours, so he kindly asked me not to get confused, according to my taste he gonna make conbination of ice creams for me. Honestly, the ice cream was so good, just the way I love it. Excellent customer service & friendly staff wants me to go again & again there. Thank You :)
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Reply from Baskin Robins Harrow 2024.03.11
Dear Jeepal, Thankyou for your feedback.We value your support.
Ankit K
Ankit K
2024.02.17
Rude behaviour of the guy at the billing counter. I asked for double scoop and he commented that I saved one pound by not getting two separate single scoops. Enforcing his cheap mentality on customers is really bad. Hope management looks into this.
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crypto times
crypto times
2024.02.10
Madhu was exceptionally friendly and efficient! Thank you so much for your exceptional service! Ice cream was amazing!
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Service
Reply from Baskin Robins Harrow 2024.02.14
Dear Crypto, Thank you for your kind words! We're delighted to hear that Madhu provided you with exceptional service and made your experience enjoyable. We'll be sure to pass along your compliments to her. It's fantastic that you enjoyed our amazing ice cream as well! We appreciate your feedback and hope to see you again soon for more delicious treats and friendly service!
Shaidul Hussain
Shaidul Hussain
2024.02.10
Terrible customer service by the one male staff, made him aware my 11 year old son has a severe nut allergy and requested to not use the same utensil, his reply was he only has one, had to ask for it to be washed at minimum Before serving, which was done reluctantly, place seemed like a hang out for his friends
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Kevin Alexander
Kevin Alexander
2023.12.21
Absolutely amazing service. Top notch. Impeccable. She was very helpful from the moment she answered the phone. Now I’m getting a beautiful cake my daughters birthday on Xmas day. Please recognize her service. Wow! Her name is Kinjal
Service
Reply from Baskin Robins Harrow 2023.12.28
Thank you for your positive feedback, Kevin! We're delighted that you enjoyed our delicious cake and impeccable service. Your support is greatly appreciated, and we hope to welcome you back for more treats in the future.
parth patel
parth patel
2023.12.13
Everytime we go there,Very nice customer service parth have good knowledge about the flavor I'm very happy to come again in this store nice service by parth thank you.
Reply from Baskin Robins Harrow 2023.12.14
Hi Parth, thank you for your review . We look forward to your next visit.
Nisheel Bhople
Nisheel Bhople
2023.10.28
Atmosphere
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Service
Reply from Baskin Robins Harrow 2023.11.02
Hi Nisheel, thank you for your review . We look forward to your next visit.
xtheoldnitex
xtheoldnitex
2023.10.21
Madhu was exceptional with her customer service! Thank you for being patient with our requests!
Reply from Baskin Robins Harrow 2023.10.23
Thank you for your kind words, Xtheoldnitex! We're delighted to hear that Madhu provided you with exceptional customer service and was patient with your requests. We'll make sure to pass on your appreciation to her. If you ever have more requests or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
mamta dhirwani
mamta dhirwani
2023.10.15
I had my birthday cake done by kinjal and it was the best ice cream cake I've ever had ♥️loved it !! Thank you so much BR Harrow team, all the staff members are so lovely and I loved there service on call and store visits are the best thing 😍 Keep up the good work guys👍and how can I forget my fav ice cream -missipimud, highly recommended 🍦
Reply from Baskin Robins Harrow 2023.10.23
Happy belated birthday, Mamta! 🎂 Thank you for choosing us to create your birthday cake. We're thrilled to hear that Kinjal and the BR Harrow team provided you with exceptional service. It's wonderful to know that you loved your ice cream cake, and we truly appreciate your recommendation of our delicious Missipimud ice cream. If there's anything more we can do for you, or if you have any more special occasions to celebrate, don't hesitate to reach out. We look forward to serving you again soon. Keep enjoying those sweet moments! 🍦😊
JATIN PATEL
JATIN PATEL
2023.09.17
Wonderful icecream with multiple options. We always choice baskin Robbins when we were thinking for icecream. We had bad experience with staff members while buying 1 scoop of icecream they asking me to pay separately for cone. Normally they offering cone free with any number of scoops. They are offering different size of cone for 1 or 2 scoop icecream. I was surprised when she asked me you to pay extra for cone. It was disappointed 😔 with that. When i asked for small cone she said yes it's available then why she didn't given choice of free cone first.
Reply from Baskin Robins Harrow 2023.09.18
Thank you, Jatin, for your feedback and for being a loyal Baskin-Robbins customer. We apologize for any confusion or inconvenience you experienced during your recent visit. Our goal is to provide excellent service to all our customers, and we appreciate your input. We will review our policies with our staff to ensure consistent and fair treatment of our customers. We hope you'll give us another chance to serve you in the future. Your satisfaction is important to us.
Amy Serafin
Amy Serafin
2023.08.28
Lovely ice cream and great selection and not too expensive.
Reply from Baskin Robins Harrow 2023.08.29
Thank you for your positive feedback, Amy! We're delighted that you enjoyed our delicious ice cream selection. Your support is greatly appreciated, and we hope to welcome you back for more treats in the future.
Omar Ramroop
Omar Ramroop
2023.08.24
Always a good choice for ice cream. The service is nice and friendly.
Reply from Baskin Robins Harrow 2023.08.25
Thank you, Omar! We're thrilled to be your go-to choice for ice cream. Your kind words about our service mean a lot to us. We look forward to serving you again soon.
Madiha Nadeem
Madiha Nadeem
2023.08.17
Everytime I come here in the afternoon there's always one person serving slow service
Reply from Baskin Robins Harrow 2023.08.18
Hello Madiha, We apologize for the inconvenience you've experienced with our service during your visits. We're actively working to improve our efficiency and provide you with a better experience in the future. Best regards, Baskin-Robbins Harrow
Nithya Naidu
Nithya Naidu
2023.08.07
Very tasty icecream
Reply from Baskin Robins Harrow 2023.08.08
Thank you, Nithya, for your review! We're thrilled that you enjoyed your experience at Baskin-Robbins Harrow. We appreciate your support and hope to continue serving you our delicious ice cream treats. Baskin-Robbins Harrow Team
Farnaz Mirza
Farnaz Mirza
2023.08.01
Yumzzzz
Reply from Baskin Robins Harrow 2023.08.07
Thank you, Farnaz, for your review! We're thrilled that you enjoyed your experience at Baskin-Robbins Harrow. We appreciate your support and hope to continue serving you with our delicious ice cream treats. For the latest updates and flavors, please visit our website. Baskin-Robbins Harrow Team
Naz
Naz
2023.07.25
Delicious
Reply from Baskin Robins Harrow 2023.07.26
Thank you, Nat, for your review! We're thrilled that you enjoyed your experience at Baskin-Robbins Harrow. We appreciate your support and hope to continue serving you with our delicious ice cream treats. For the latest updates and flavors, please visit our website. Baskin-Robbins Harrow Team
Sian Bennett
Sian Bennett
2023.07.16
First ever BR and the lady at Harrow made it truly the best experience
Reply from Baskin Robins Harrow 2023.07.17
Hi Sian, thank you for your glowing review of our ice cream, and our services. We look forward to your next visit.
Nadira Choudhury
Nadira Choudhury
2023.07.15
Reply from Baskin Robins Harrow 2023.07.17
Hi Nadira, thank you for your glowing review of our ice cream, and our services. We look forward to your next visit.